1. mdesch74's Avatar
    I just converted to the Android platform so my knowledge is pretty limited on the software.

    I have a Gear S2 and Galaxy S7 which are running the latest software that's available. When I look on my watch in the S Health app it shows that I was inactive when I was sleeping, obviously and it shows that as a white band. The problem that I am having is that I can't seem to get that information to go into the S Health app on my phone. I see my steps on both devices but the sleep doesn't seem to transfer. Any help would be much appreciated. Thanks
    Sleep Tracking- New to Android-20160831_082855.jpg
    08-31-2016 09:31 AM
  2. Nikkiekoala's Avatar
    You may not actually have the latest firmware update. With the latest update your watch will have a purple color showing your sleep cycle and will upload to your sleep section of s health.
    Attached Thumbnails Sleep Tracking- New to Android-20160831_171814.jpg  
    08-31-2016 08:20 PM
  3. Nikkiekoala's Avatar
    Sleep cycle in purple.
    Attached Thumbnails Sleep Tracking- New to Android-20160831_171629.jpg  
    08-31-2016 08:21 PM
  4. mdesch74's Avatar
    Mine shows this but when I go to update the software in the gear app it says that its up to date.
    After doing some more digging I see that my version of the watch has not had the software update released yet. It's a T-Mobile version. Thanks for you info though.Sleep Tracking- New to Android-20160831_222605.jpg
    08-31-2016 11:28 PM

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