1. mrkalel's Avatar
    Might not be a big deal...while I LOVE this watch, I noticed compared to my S2 Classic 4G...the bezel is much more prone to scratching.

    It seems the S2 is ceramic vs the matte metal finish on the S3...

    Be careful out there guys!
    11B1P and Nostromo79 like this.
    11-24-2016 12:25 AM
  2. pounder001's Avatar
    I've already got 2 marks that have scratched off the matte bezel finish on mine. Not happy at all
    11-28-2016 10:43 AM
  3. pounder001's Avatar
    Just got off the phone with AT&T CS and they are sending me out a new Frontier.
    Not a scratch or mark on it other than the 2 spots on the bezel
    Attached Thumbnails S3 Frontier issues-s3-gear.jpg  
    11-28-2016 12:26 PM
  4. buzzy3970's Avatar
    I have a little scratch too and it's bugging the crap out of me. Verydisappointing to say the least 😣S3 Frontier issues-1480380466503.jpg
    11-28-2016 06:47 PM
  5. racin06's Avatar
    Hopefully, Skinomi will come out with bezel protectors for the Gear S3. I use these protectors for my Garmin Fenix 3 HR:

    Skinomi TechSkin - Garmin Fenix 3 Skin Protector
    pounder001 likes this.
    11-29-2016 08:34 AM
  6. Kalvin Kerns's Avatar
    Dang, scratches? Man, that may make it an auto fail... So many of these cool new devices have like one or two fatal flaws that you'd think would have been fixed before release...

    Thx for the heads up.
    11-29-2016 11:58 AM
  7. roninksb's Avatar
    I can say with relative confidence (since I have had it less than a week) that the S3 Classic does not have this issue or I have not bumped it hard enough yet.
    11-29-2016 01:27 PM
  8. pounder001's Avatar
    Dang, scratches? Man, that may make it an auto fail... So many of these cool new devices have like one or two fatal flaws that you'd think would have been fixed before release...

    Thx for the heads up.
    I got mine thru AT&T and they've already shipped out a new replacement, and even though I am skeptical that it will hold up any better, I will give it a shot. If it doesn't I am still within my return window and will return it for a refund
    11-29-2016 03:45 PM
  9. Mike-Mike's Avatar
    I can say with relative confidence (since I have had it less than a week) that the S3 Classic does not have this issue or I have not bumped it hard enough yet.
    Well this might have sold me on the classic. I have had multiple Samsung watches, Gear 2, Gear 3 Neo, and Gear S2 Classic, all have been well made and can take a beating without having marks

    I was leaning towards the Frontier, but I don't want to worry scratches
    M_A likes this.
    12-02-2016 06:39 AM
  10. Crownleyian's Avatar
    Not only does the Frontier have the Bezel scratch issues but the stainless Steel body also seems to either have a coating on it or mine has some pigmentation issues. Having a nightmare trying to get it replaced with Samsung Australia...

    S3 Frontier issues-20161206_184300.jpg
    12-06-2016 04:29 AM
  11. DX65's Avatar
    Hi,
    I got my frontier on monday and the bezel has already several marks...
    I have not hit it anywhere..S3 Frontier issues-img_0206.jpg
    12-07-2016 12:27 PM
  12. Kalvin Kerns's Avatar
    Hi,
    I got my frontier on monday and the bezel has already several marks...
    I have not hit it anywhere..Click image for larger version. 

Name:	IMG_0206.jpg 
Views:	36 
Size:	836.5 KB 
ID:	247610
    Dang, more and more scratching issues creeping up. I'll hold off buying one then....bummer.
    12-07-2016 01:33 PM
  13. Floridadomer's Avatar
    Does anyone make a shield that has one for the screen and one for the bezel?
    Would clear fingernail polish help or would it eat the coating?
    12-07-2016 02:11 PM
  14. Kalvin Kerns's Avatar
    Does anyone make a shield that has one for the screen and one for the bezel?
    Would clear fingernail polish help or would it eat the coating?
    Honestly for a $300 device like this we shouldn't have to Jimmy rig anything. I'm really annoyed. I was all set to buy it, but this scratching issue just keeps coming up and I can't buy a device with such a lame flaw.
    pounder001 likes this.
    12-07-2016 02:39 PM
  15. DX65's Avatar
    I think its just paint or some kind of coating. It scratches even more with a fingernail.
    12-07-2016 03:34 PM
  16. Kalvin Kerns's Avatar
    I think its just paint or some kind of coating. It scratches even more with a fingernail.
    I hate to say it, but this on the back of the Note 7 fiasco has me wondering if Sammys got a QC problem. This watch should have never been released with a flaw like this.

    Samsung may single handedly force me back to Apple. As much as I prefer the more intuitive OS of Android, I am missing the polish of Apple.
    12-07-2016 03:50 PM
  17. TomOfTx's Avatar
    Are you guys getting actual scratches or is it just some residue that is looking like a scratch? I had a few spots that looked like a scratch on the bezel of my Gear S3 Frontier, but after wiping it with a damp cloth, whatever it was that looked like a few scratches disappeared.

    When I have scratched my Gear S2 Classic in the past, I would rub a black sharpie over the scratch, then rub it in with my finger until the black disappeared. It blended in so well I could no longer see the scratch.
    12-07-2016 08:24 PM
  18. DX65's Avatar
    Are you guys getting actual scratches or is it just some residue that is looking like a scratch? I had a few spots that looked like a scratch on the bezel of my Gear S3 Frontier, but after wiping it with a damp cloth, whatever it was that looked like a few scratches disappeared.
    This was excellent tip! I just wiped the bezel with Soft cloth and mild soap and the 'marks' disapeared completely. So it was false alarm in my case.
    Kalvin Kerns likes this.
    12-08-2016 06:53 AM
  19. Kalvin Kerns's Avatar
    This was excellent tip! I just wiped the bezel with Soft cloth and mild soap and the 'marks' disapeared completely. So it was false alarm in my case.
    This is good to know, but I wonder how many scratches are like this rather than actual damage.
    12-08-2016 10:52 AM
  20. dzstoys's Avatar
    Watches get battle scars, I have several "real" watches (Not Rolex level) that I spent way more on than the S3 and they all have marks on them. I have found that the black PVD coated watches show the scars the most, but the stainless watches have their fair share of marks as well.

    My S2 has it's share of marks on the case and bezel as well, the first ding on every new watch still pisses me off, but I also know that I am going to wear the watch and dings are going to happen.
    Bob31464 likes this.
    12-08-2016 11:08 AM
  21. Kalvin Kerns's Avatar
    Watches get battle scars, I have several "real" watches (Not Rolex level) that I spent way more on than the S3 and they all have marks on them. I have found that the black PVD coated watches show the scars the most, but the stainless watches have their fair share of marks as well.

    My S2 has it's share of marks on the case and bezel as well, the first ding on every new watch still pisses me off, but I also know that I am going to wear the watch and dings are going to happen.
    I hear you, but for $3-350 I expect perfection in a smartwatch. Not real sure the trade off in function is worth the known flaws (like scratching).
    12-08-2016 11:30 AM
  22. pounder001's Avatar
    Are you guys getting actual scratches or is it just some residue that is looking like a scratch? I had a few spots that looked like a scratch on the bezel of my Gear S3 Frontier, but after wiping it with a damp cloth, whatever it was that looked like a few scratches disappeared.

    When I have scratched my Gear S2 Classic in the past, I would rub a black sharpie over the scratch, then rub it in with my finger until the black disappeared. It blended in so well I could no longer see the scratch.
    My scratches on the bezel were real and did not wipe away, I know because the AT&T tech tried the to use a damp microfiber cloth to convince me they were not real. 2 days later I had a new S3 Frontier
    12-08-2016 11:45 AM
  23. pounder001's Avatar
    Watches get battle scars, I have several "real" watches (Not Rolex level) that I spent way more on than the S3 and they all have marks on them. I have found that the black PVD coated watches show the scars the most, but the stainless watches have their fair share of marks as well.

    My S2 has it's share of marks on the case and bezel as well, the first ding on every new watch still pisses me off, but I also know that I am going to wear the watch and dings are going to happen.
    These are not what I would call scratches but complete removal of the bezel finish with no indentation, gouge or scratch underneath the marks. I have really good watches that have hairline scratches from normal wear but none that have the finish coming off like my 1st S3 Frontier did
    Kalvin Kerns likes this.
    12-08-2016 11:55 AM
  24. Kalvin Kerns's Avatar
    My scratches on the bezel were real and did not wipe away, I know because the AT&T tech tried the to use a damp microfiber cloth to convince me they were not real. 2 days later I had a new S3 Frontier
    Please let us know if it happens again so quickly.
    12-08-2016 07:12 PM

Similar Threads

  1. Replies: 19
    Last Post: 04-01-2017, 01:13 AM
  2. Replies: 14
    Last Post: 02-09-2017, 11:06 AM
  3. Gear S3 compatible with iOS?
    By CHRISALLEN3285 in forum Samsung Gear S3
    Replies: 6
    Last Post: 01-08-2017, 07:29 PM
  4. Replies: 6
    Last Post: 12-21-2016, 09:18 PM
  5. my galaxy s3 can't send or receive emails
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 11-23-2016, 09:08 PM
LINK TO POST COPIED TO CLIPBOARD