12-25-2017 09:12 AM
31 12
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  1. CHRISALLEN3285's Avatar
    Hello Everyone!!!! I have a question about Samsung Pay on the Gear S3 Frontier. I went to Wendy's today and figured I'd try to use Samsung Pay on the Gear S3 Frontier. When I went to pay I held the watch near where you would normally swipe your card. When I did this the watch just kept counting down and didn't let me know if the payment went through. The girl behind the counter told me the payment went through. My question is is something supposed to show up on the watch indicating that the payment went through or is the watch supposed to make a noise? Neither of these things happened so I'm wondering how you're supposed to be able to tell if a payment went through or not. Does anyone know?
    01-23-2017 05:58 PM
  2. dshrum84's Avatar
    The watch has no way of knowing the payment went through or if the numbers even got read by the receiving machine. There's no feedback to it. It just broadcasts the info for 15 seconds.
    01-23-2017 06:46 PM
  3. CHRISALLEN3285's Avatar
    The watch has no way of knowing the payment went through or if the numbers even got read by the receiving machine. There's no feedback to it. It just broadcasts the info for 15 seconds.
    Well, that sucks
    01-23-2017 10:23 PM
  4. daves221's Avatar
    When you use nfc, the watch indicates a checkmark when the payment is accepted because the reader talks to the watch. When you are using MST on a swipe terminal, the reader was never designed to talk to anything so it has no way to let the watch know. It's not the watch's fault. When I use Samsung pay, I immediately get a notification on my phone after each payment, so maybe that would be your feedback that the full transaction has gone through.
    01-24-2017 04:20 AM
  5. daves221's Avatar
    FYI, the notification setting for transactions is in Samsung pay in gear manager.
    01-24-2017 08:08 AM
  6. fkpalm's Avatar
    I receive a notification the minute the transaction goes through
    01-24-2017 09:06 AM
  7. CHRISALLEN3285's Avatar
    When you use nfc, the watch indicates a checkmark when the payment is accepted because the reader talks to the watch. When you are using MST on a swipe terminal, the reader was never designed to talk to anything so it has no way to let the watch know. It's not the watch's fault. When I use Samsung pay, I immediately get a notification on my phone after each payment, so maybe that would be your feedback that the full transaction has gone through.
    Well, when I held the watch near where you swipe your card the watch didn't do anything. It just counted down. I was with a friend and told him I was confused and wasn't sure if it worked. That's when the girl behind the counter told me the payment went through. I left my phone at home so there was no way for me to know if the transaction went through. If you have to bring your phone with you to find out if a transaction went through I think it defeats the whole purpose of Samsung Pay on the watch.
    01-24-2017 12:26 PM
  8. Kalvin Kerns's Avatar
    Well, when I held the watch near where you swipe your card the watch didn't do anything. It just counted down. I was with a friend and told him I was confused and wasn't sure if it worked. That's when the girl behind the counter told me the payment went through. I left my phone at home so there was no way for me to know if the transaction went through. If you have to bring your phone with you to find out if a transaction went through I think it defeats the whole purpose of Samsung Pay on the watch.
    Same thing happened to me, I was also confused until I received notification on my phone. I agree, seems like we should get something on the watch instead of just a continuous timer. Wasn't clear.
    01-24-2017 01:04 PM
  9. CHRISALLEN3285's Avatar
    Same thing happened to me, I was also confused until I received notification on my phone. I agree, seems like we should get something on the watch instead of just a continuous timer. Wasn't clear.
    Luckily you had your phone with you. I didn't. Thankfully the girl told me the payment went through.
    01-24-2017 03:17 PM
  10. gottria's Avatar
    Who cares, the payment went through and you got your cheeseburger and fries. MST is a one way process, does your card tell you it went though?
    01-24-2017 03:19 PM
  11. dshrum84's Avatar
    If you're using NFC, there's a feedback loop in place to inform you of the outcome. The extent of what you can be informed about depends on the programs in place on your device and the terminal.

    Using MST it's just mimicking the magnetic strip input. There's no pathway for direct feedback, (as said above) just like there isn't when you run your card through the reader.

    Most terminals don't have NFC capability. Ergo most terminals can't tell your watch that your payment went through.

    You're using new tech on an old system. The system isn't more capable because of your tech, and your tech can only tell you what the system tells your tech.
    jlczl likes this.
    01-24-2017 06:51 PM
  12. afblangley's Avatar
    Am I the only one that has an S3 that emits a light beep/vibration that lets me know the SPay transaction has gone through successfully?
    01-24-2017 09:50 PM
  13. Deputy1's Avatar
    Mine also vibrates slightly when I use it, although I've only used it once. I primarily use my phone to pay.
    Ntchwaidumela likes this.
    01-25-2017 05:11 AM
  14. Scott Currence's Avatar
    Am I the only one that has an S3 that emits a light beep/vibration that lets me know the SPay transaction has gone through successfully?
    My s3 and note 5 both emit this. But if it is what I think your talking about, the beeping is the actual magnetic pulses being transmitted. If you listen carefully they change pitch and durations. And the vibration is to give you a tactile indication that Samsung pay is transmitting. It has nothing to do with the success of the transaction. It just means that a transaction can take place. Again this is uf if I'm understanding your statement correctly.
    01-25-2017 05:21 AM
  15. afblangley's Avatar
    Maybe I'm confused. Whenever I've used SPay, the watch emits a buzz that let's me know it communicated. Then the display on the POS terminal prompts me for some input (ie. enter pin, verify amount, select debt or credit). After that, the POS screen displays approved or declined. Either way, I'm not left wondering if the transaction was successful or not. The only times I've not gotten any response/notification from a POS terminal is the slide in type, commonly used at gas pumps.

    Maybe the OP's vendor used an unusual POS terminal. I use SPay almost every day (and can't check my phone in real time because it never leaves the house). I'm not saying it can't ever happen, but it's atypical to not get feedback from the watch and terminal. That's been my experience, is yours different?
    01-25-2017 06:51 AM
  16. CHRISALLEN3285's Avatar
    Who cares, the payment went through and you got your cheeseburger and fries. MST is a one way process, does your card tell you it went though?
    Who cares? I do. No, my card doesn't tell me it went through. I used the watch and when I did there was no indication that the payment went through.
    01-25-2017 12:09 PM
  17. CHRISALLEN3285's Avatar
    Am I the only one that has an S3 that emits a light beep/vibration that lets me know the SPay transaction has gone through successfully?
    That's what I was waiting for. Some kind of beep or vibration and neither of them happened. How do you get the beep or vibration to work?
    01-25-2017 12:14 PM
  18. daves221's Avatar
    Who cares? I do. No, my card doesn't tell me it went through. I used the watch and when I did there was no indication that the payment went through.
    The swipe terminal is not able to talk to your watch, it has no way to do that. That's not the fault of the watch, it's the fault of the terminal. That your watch can submit a payment to a terminal like that with all of the needed financial controls still in place is pretty cool.

    New, modern NFC terminals will tell your watch.
    01-25-2017 12:20 PM
  19. CHRISALLEN3285's Avatar
    The swipe terminal is not able to talk to your watch, it has no way to do that. That's not the fault of the watch, it's the fault of the terminal. That your watch can submit a payment to a terminal like that with all of the needed financial controls still in place is pretty cool.

    New, modern NFC terminals will tell your watch.
    Well, if that's the case must be the terminal at my local Wendy's is an old one because I didn't receive a notification at all.
    01-25-2017 01:53 PM
  20. fkpalm's Avatar
    Just used it at my local shoprite and seconds after it was used I had a notification on my watch as well as my phone
    01-25-2017 03:45 PM
  21. Scott Currence's Avatar
    I recieve a notification on my phone and on my watch. But if my phone is in the car, I don't get the notification until I get back to the car and the watch pairs with the phone via Bluetooth. But the notification is over data from samsung pay or chase. You will never get a notification using mst without a data connection.
    01-25-2017 04:04 PM
  22. CHRISALLEN3285's Avatar
    I recieve a notification on my phone and on my watch. But if my phone is in the car, I don't get the notification until I get back to the car and the watch pairs with the phone via Bluetooth. But the notification is over data from samsung pay or chase. You will never get a notification using mst without a data connection.
    So basically I would have to bring my phone with me to receive the notification? My watch is paired with my phone via Bluetooth but as soon as I leave my apartment it's not connected via Bluetooth.
    01-25-2017 06:07 PM
  23. dshrum84's Avatar
    If it's a Bluetooth only model, the only way to receive feedback is through the phone.

    You might be able to remotely connect through wi-fi but that's not advisable everywhere and constantly searching for a signal would kill your battery.
    01-25-2017 06:15 PM
  24. pinkivy98's Avatar
    When I use my watch & don't have my phone with me I know the payment has gone through when the cashier tell me it went through & gives me my receipt.
    daves221 likes this.
    01-25-2017 07:28 PM
  25. CHRISALLEN3285's Avatar
    If it's a Bluetooth only model, the only way to receive feedback is through the phone.

    You might be able to remotely connect through wi-fi but that's not advisable everywhere and constantly searching for a signal would kill your battery.
    I have the LTE model from AT&T.
    01-25-2017 09:02 PM
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