1. Cowboy8467's Avatar
    After checking Samsung Pay on my phone and on my watch I noticed that I no longer seem to be getting rewards points from Samsung Pay. I use my watch almost exclusively for samsung pay, and I think the issue started after I updated my Gear to 3.0.1 and did a factory reset.

    Can anyone else who has updated their watch and done a factory reset confirm if they are still getting credited with samsung pay reward points when they pay using their watch?
    11-27-2017 02:06 PM
  2. amyf27's Avatar
    They cut off at 50 transactions. If you've hit 50 you won't earn anymore until Dec 1st
    11-27-2017 02:27 PM
  3. Cowboy8467's Avatar
    They cut off at 50 transactions. If you've hit 50 you won't earn anymore until Dec 1st
    I know, but they cut me off at 9 and I've used my watch at least 20 times this month. It had worked fine for me since I got the watch in July, but since 3.0 update I don't seem to be getting the points anymore.
    11-27-2017 02:29 PM
  4. amyf27's Avatar
    I know, but they cut me off at 9 and I've used my watch at least 20 times this month. It had worked fine for me since I got the watch in July, but since 3.0 update I don't seem to be getting the points anymore.
    OK you used the watch-did you connect it with the phone? Those points won't show up until it updates with your phone
    11-27-2017 02:37 PM
  5. Cowboy8467's Avatar
    Yes, I have the Wi-Fi version of the watch so it is always connected to my phone via Bluetooth.
    11-27-2017 03:40 PM

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