1. yoggee's Avatar
    Tried to charge the Gear S3 this morning but the dock didn't have the red light up. I cleaned the dock, back of the watch etc, unplugged and plugged the dock (3 lights came up, red green orange indicating ready mode), placed the watch on it and nothing. Online chat rep suggested reset and I did that but still not charging.

    Battery is now at 50% and I don't dare to use it try anything right now. No way to charge it. This is the first time this happened.

    Anyone has experienced this and have suggestions how to? Have my watch for two years now.
    Thanks.
    11-17-2018 12:34 PM
  2. Scott Currence's Avatar
    I was having issues as you describe. Ended up replacing the battery and seemed to have fixed the issue. Mine also is two years old.
    11-17-2018 01:15 PM
  3. yoggee's Avatar
    I was having issues as you describe. Ended up replacing the battery and seemed to have fixed the issue. Mine also is two years old.
    Did you change the battery yourself? I'm wondering if the watch repair stores could do it. I watched a YT video and the battery is square. I went to the Samsung store and they checked that it is the watch that is not charging. Suggested an authorized fix it store to get an estimate.
    11-17-2018 05:01 PM
  4. strikeIII's Avatar
    Mine had a similar issue and replaced the battery myself with no issues. Bought it on ebay for about $25. Very easy to do if your comfortable with this your of work especially after watching the YouTube video. My watch has been like brand new every since.
    11-17-2018 06:02 PM
  5. Scott Currence's Avatar
    Yep with the help of YouTube. Not bad at all if you have decent eyesight. I do not and had to use cheaters.
    11-17-2018 06:43 PM
  6. yoggee's Avatar
    My partner is more adept in these kind of things. If you do have a link to the ebay seller, could you list it here or PM me? Thanks so much. Those I find on ebay, the sellers ship from China.
    11-17-2018 07:05 PM
  7. strikeIII's Avatar
    My partner is more adept in these kind of things. If you do have a link to the ebay seller, could you list it here or PM me? Thanks so much. Those I find on ebay, the sellers ship from China.
    Here's one from a US seller with free shipping and has good positive feedback.

    https://rover.ebay.com/rover/1/711-5...2F253371137475
    yoggee likes this.
    11-17-2018 08:24 PM

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