1. hollj00#AC's Avatar
    my wife's intercept is stuck in a rebooting/loading phase and won't advance past the black screen that reads samsung. i've tried pulling the battery multiple times, and can't get it to do anything but be a paper weight. anyone have suggestions, before i return the phone. i've also hooked up to the computer and still nothing.
    01-17-2011 10:03 PM
  2. DroidXcon's Avatar
    pull out battery and reinsert it
    Hold down the Vol down, Talk, and Power buttons at the same time until you enter recovery mode

    try to do a factory restore
    01-17-2011 10:09 PM
  3. hollj00#AC's Avatar
    got it back to factory settings, however now every app or process stops and has to be forced closed any ideas or to the sprint store i should go
    01-18-2011 01:45 PM
  4. DroidXcon's Avatar
    Remove the sd card. Reboot see if the problem persists

    Sent from my SCH-I500 using Tapatalk
    hollj00#AC likes this.
    01-18-2011 02:22 PM
  5. Marcie Lavender's Avatar
    Thank you, I removed the sd card, took the battery out and reinstalled it and it finally rebooted all the way. You ROCK!!
    02-27-2014 11:42 AM