I am on my 4th moment in 3 months. At what point do I push them to replace it with a different model? Do I have any basis for asking for a different phone? On the plus side, I might get one that doesn't have data lockup issues.
The intercept replacement is optional.
Moment number 5 coming on Wednesday. The rep offered me a Moment, Hero, or Intercept. I chose the Moment again. I enjoy punishing myself.