Can't lock screen anymore. Help!

Adam Sawyer

Well-known member
Feb 10, 2010
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Brand new moment - installed some apps and what not.

When I first got it, in order to lock the screen before you put it on your pocket, I simply just hit bottom right red phone button and it locked the screen. Now it doesn't lock the screen at all, and I'm not sure why. If I hold it, it asks me if I want to shut down entirely. Why can't I lock my phone anymore? Did I accidentally hit something in the settings? Because if I did, I can't find any options for it.
 

bloodypiker

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Jan 30, 2010
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I had that same problem after I got the maint. update. I took it in to sprint and they did a hard reset, but they blamed it on a app. Since the hard reset I have not had the problem.
 

prncssmelissa

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Dec 29, 2009
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after i got my new moment (the replacement for the defective one) mine is doing the same thing - no new apps installed, nothing..can't figure it out...
 

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