12-22-2016 05:11 PM
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  1. TabGuy's Avatar
    I got my replacement from Citi for the Costco Amex card that's being retired recently. I've tried to enter it into Samsung Pay but it says that the card and/or the bank isn't supported. Could it be that it won't be supported it all? Or once June 20th rolls around do you think it will be supported?
    05-31-2016 09:16 PM
  2. srkmagnus's Avatar
    I got my replacement from Citi for the Costco Amex card that's being retired recently. I've tried to enter it into Samsung Pay but it says that the card and/or the bank isn't supported. Could it be that it won't be supported it all? Or once June 20th rolls around do you think it will be supported?
    You may need to wait until the 20th for it to be "active". If that doesn't work then it could be an unsupported card. Although it's a "Citi" card it's a Costco "card" and may not be supported by Android/Samsung Pay.
    05-31-2016 10:10 PM
  3. ded1945's Avatar
    I talked with a Citi customer service rep. The card is not available for any use, including scanning into Samsung Pay, until June 20th. They state that very clearly on the activation sticker on the card: "Begin using on June 20, 2016". Also, when you activate the card you get an email that states: We have confirmed receipt of your card and it will be ready to use starting June 20, 2016.
    06-01-2016 09:16 AM
  4. johnj2803's Avatar
    You may need to wait until the 20th for it to be "active". If that doesn't work then it could be an unsupported card. Although it's a "Citi" card it's a Costco "card" and may not be supported by Android/Samsung Pay.
    I have been using the Amex "costco card" with samsung pay. I thought citi bank supports samsung pay.

    Anyway to the OP, I think we will know the answer on the 20th. I really hope it works.
    06-09-2016 06:04 PM
  5. jexx's Avatar
    I spoke to a Costco customer service person at my local Costco yesterday and was told the new Visa Cards will work with SP after the 20th of June. Let's hope he is right....I too have been using my Amex card there with SP without a problem.
    06-09-2016 11:42 PM
  6. ded1945's Avatar
    Loaded my Citi Costco card to Samsung Pay this morning without a hitch!
    johnj2803 likes this.
    06-20-2016 09:25 AM
  7. Smurfmobile85's Avatar
    Loaded my Citi Costco card to Samsung Pay this morning without a hitch!
    Attempted with my Business Citi Costco card... no dice. I get the card not supported message. Anyone else with the business card have any luck yet?
    06-20-2016 04:42 PM
  8. razzzzer's Avatar
    My Costco business citi card also indicated Card not supported.
    06-20-2016 06:33 PM
  9. ded1945's Avatar
    The card I loaded is a Costco/Citi business card. Loaded without a hitch and I've already used it with Samsung Pay at my Fry's grocery store.
    06-20-2016 07:34 PM
  10. TabGuy's Avatar
    The card I loaded is a Costco/Citi business card. Loaded without a hitch and I've already used it with Samsung Pay at my Fry's grocery store.
    Sounds hopeful but it's still a no go for me.
    06-21-2016 10:09 AM
  11. TaekwonBo's Avatar
    Prior to the 20th I was getting an unsupported error message. Now I'm on day two with a "Connection error, Failed to connect to server. Try Again Later"
    06-21-2016 10:18 AM
  12. johnj2803's Avatar
    I have the normal citi card Costco and loaded it and it went through. Maybe you should set up online access first before loading it?
    06-21-2016 10:22 AM
  13. maf113's Avatar
    Loaded my CITI COSTCO card yesterday 6/20, and it loaded the first time.

    Posted via the Android Central App
    06-21-2016 11:17 AM
  14. TabGuy's Avatar
    I have the normal citi card Costco and loaded it and it went through. Maybe you should set up online access first before loading it?
    I've set up everything for online access. Even made a payment. Yet, I can't load it into Samsung Pay.
    06-21-2016 04:26 PM
  15. harlenm#AC's Avatar
    Called citi and asked them about it. Business cards are not supported by any mobile wallet.
    06-21-2016 05:20 PM
  16. ded1945's Avatar
    Total confusion here. My Citi/Costco card clearly has BUSINESS printed in white letters on the back. It loaded quickly in to Samsung Pay and has worked at checkout terminals. Perhaps the Citi rep is untrained or perhaps there's more than one class of Costco card. Confusing to me.
    06-21-2016 05:31 PM
  17. harlenm#AC's Avatar
    Total confusion here. My Citi/Costco card clearly has BUSINESS printed in white letters on the back. It loaded quickly in to Samsung Pay and has worked at checkout terminals. Perhaps the Citi rep is untrained or perhaps there's more than one class of Costco card. Confusing to me.
    Don't know. Do you have a business name underneath your name on the card?

    All I know is mine won't load and citi told me it shouldn't.
    06-21-2016 07:01 PM
  18. auntpie's Avatar
    Tried to add it just now, not successful.
    06-22-2016 08:17 AM
  19. TaekwonBo's Avatar
    Was told by Citi's twitter account, No dice on business cards (time to switch cards) but thumbs up on consumer.
    06-22-2016 07:41 PM
  20. harlenm#AC's Avatar
    Was told by Citi's twitter account, No dice on business cards (time to switch cards) but thumbs up on consumer.
    Yeah, no extra benefit for business card vs consumer like the Amex, gonna call them up and switch.
    flintlock likes this.
    06-22-2016 08:08 PM
  21. TaekwonBo's Avatar
    I noticed there were no difference in benefits. I originally opened a Amex Business card just for the extra benefit. Now nothing...
    06-23-2016 04:03 PM
  22. dougfoglesong's Avatar
    I just added it the Samsung Pay.
    06-23-2016 04:51 PM
  23. dougfoglesong's Avatar
    I noticed there were no difference in benefits. I originally opened a Amex Business card just for the extra benefit. Now nothing...
    With the personal card you get up 5% instead of 3% cash back bonus.
    06-23-2016 04:53 PM
  24. mzflorida's Avatar
    Is it a business card? If it is it will not work with Samsung Pay. It will in the future but they do not have a date.
    06-29-2016 01:57 PM
  25. harlenm#AC's Avatar
    Is it a business card? If it is it will not work with Samsung Pay. It will in the future but they do not have a date.
    I'm really pissed about this. It's the only citi card that doesn't work with Samsung pay.
    06-29-2016 09:50 PM
34 12

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