1. TabGuy's Avatar
    Sometimes when I slide up the Samsung Pay panel the fingerprint option (and pin number option) at the bottom is grayed out. It makes Samsung Pay unusable. I have to reboot the phone to get Samsung Pay to work. Obviously this isn't practical while trying to check out. It's happened twice in the last week. I imagine that there's a conflict with an existing app but how do I figure this out?
    08-01-2016 10:10 AM
  2. fsfty's Avatar
    The one time this happened to me was when I won one of the promotions for a gift card. Check the Samsung pay app and see if you won something.
    08-01-2016 07:15 PM

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