Ultimate question:
Can anyone here say they've used two Samsung Gear S2/3 watches with the same phone, and been able to register both of them with the same Samsung Pay account and same bank credit-card account?
Background:
I've had Samsung Pay on my Gear S2 watch since it has been available, and it works better than I expected it to. It is obviously limited to NFC payment terminals, as the S2 has no Magnetic Secure Transmission device.
Enter the Gear S3, now with MST payment technology.
Linked it to my phone with zero issues entered my credit-card information, and was validated on Samsung Pay in less than ten minutes on the Gear S3.
At this point, my Gear S2 and the new Gear S3 are both enabled as payment devices using the same credit-card.
Take off the S3, put on the S2. Allow a few seconds for the Gear Manager to switch to the new watch. Press and hold the Samsung Pay button on the S2 and note that it is telling me that the card has been removed from my device and asks me if I'd like to add one at this time.
WTF? I go ahead and re-add the S2, call the bank, yadda yadda, and the S2 is back with my Visa enabled on it.
Yep. Now pick up the S3, and put down the S2. Allow a few seconds for the Gear Manager to switch to the new watch. Press and hold the Samsung Pay button on the S3 and note that it is telling me that the card has been removed from my device and asks me if I'd like to add one at this time.
100% reproducible.
I did this back-and-forth with the bank about 10 times last night, before someone there transferred me to the manager who asked if I could maybe spread out my token-requests over a few days.
Meanwhile my wife's S2 with Samsung Pay and the same card account is not affected by this at all - it seems that you're only allowed one Gear S watch at a time in which to have your Samsung Pay information stored, if they share a common phone. Authorize one, and as soon as you switch to the other it will de-authorize the card on that device. The bank assures me they are not doing this on their end.
My ultimate solution at this time is to have done a light-reset on my S2, powered it down, and put it on the charger until this can get straightened out. After doing that, I could get my card re-authorized on the S3 and it has been showing active for several hours now
Can anyone here say they've used two Samsung Gear S2/3 watches with the same phone, and been able to register both of them with the same Samsung Pay account and same bank credit-card account?
Can anyone here say they've used two Samsung Gear S2/3 watches with the same phone, and been able to register both of them with the same Samsung Pay account and same bank credit-card account?
Background:
I've had Samsung Pay on my Gear S2 watch since it has been available, and it works better than I expected it to. It is obviously limited to NFC payment terminals, as the S2 has no Magnetic Secure Transmission device.
Enter the Gear S3, now with MST payment technology.
Linked it to my phone with zero issues entered my credit-card information, and was validated on Samsung Pay in less than ten minutes on the Gear S3.
At this point, my Gear S2 and the new Gear S3 are both enabled as payment devices using the same credit-card.
Take off the S3, put on the S2. Allow a few seconds for the Gear Manager to switch to the new watch. Press and hold the Samsung Pay button on the S2 and note that it is telling me that the card has been removed from my device and asks me if I'd like to add one at this time.
WTF? I go ahead and re-add the S2, call the bank, yadda yadda, and the S2 is back with my Visa enabled on it.
Yep. Now pick up the S3, and put down the S2. Allow a few seconds for the Gear Manager to switch to the new watch. Press and hold the Samsung Pay button on the S3 and note that it is telling me that the card has been removed from my device and asks me if I'd like to add one at this time.
100% reproducible.
I did this back-and-forth with the bank about 10 times last night, before someone there transferred me to the manager who asked if I could maybe spread out my token-requests over a few days.
Meanwhile my wife's S2 with Samsung Pay and the same card account is not affected by this at all - it seems that you're only allowed one Gear S watch at a time in which to have your Samsung Pay information stored, if they share a common phone. Authorize one, and as soon as you switch to the other it will de-authorize the card on that device. The bank assures me they are not doing this on their end.
My ultimate solution at this time is to have done a light-reset on my S2, powered it down, and put it on the charger until this can get straightened out. After doing that, I could get my card re-authorized on the S3 and it has been showing active for several hours now
Can anyone here say they've used two Samsung Gear S2/3 watches with the same phone, and been able to register both of them with the same Samsung Pay account and same bank credit-card account?