1. old guy's Avatar
    Have a Samsung S8 with Samsung Pay set up. Doesn't work. Tried it at Walmart, Best Buy, Kohl's, Sam's Club, and 2-3 others. Probably a total of 15-20 times. I've tried holding the phone over the card reader, tapping the reader, holding it at the chip reader. Apparently, the card reader never senses the presence of the phone. FWIW, in 3-4 of the stores, the cleck says no Samsung Pay phone has worked on their readers. What am I missing?
    08-01-2017 06:32 AM
  2. dov1978's Avatar
    Did you wake the screen, open Samsung Pay then hit the fingerprint sensor 1st?
    08-01-2017 06:50 AM
  3. old guy's Avatar
    Yeah, should have included that. Swipe up, enter PIN, hold phone to reader
    dov1978 likes this.
    08-01-2017 07:01 AM
  4. jratliff's Avatar
    Hmm, maybe defective? Does the card reader say bad card read or error or anything when you try or just nothing at all happens?
    08-01-2017 07:07 AM
  5. Scott Currence's Avatar
    I had an s6 that all of a sudden quit working on readers that always worked. I ended up getting a note 5 and gear s3 both of which work as intended. So maybe an issue with the coil in the phone.
    08-01-2017 07:33 AM
  6. old guy's Avatar
    Hmm, maybe defective? Does the card reader say bad card read or error or anything when you try or just nothing at all happens?
    Nothing. As if I held my cash over it.
    08-01-2017 02:37 PM
  7. jexx's Avatar
    Call the bank with the card (s) you have loaded into Pay to make sure everything is OK on their end. Also, may have to reset the Pay app and reinstall your card(s), be sure to sign them during set up. If you forget to sign them, nothing is going to work.

    All this is a pain in the arse but it's worth it if it gets you going in the right direction. Can also call SP help number if need be...1.844.726.7297.
    08-04-2017 12:30 PM
  8. derrickmd18#AC's Avatar
    Walmart blocks the Samsung pay.
    08-06-2017 06:40 PM
  9. Kilrahi's Avatar
    Walmart blocks the Samsung pay.
    I used Samsung Pay at Wal-Mart yesterday. It's a bit more complicated than that.
    08-08-2017 02:01 PM

Similar Threads

  1. Samsung a3 only charges when turned off
    By AC Question in forum Samsung Galaxy A3
    Replies: 1
    Last Post: 08-01-2017, 08:55 AM
  2. My samsung galaxy 3TAR2 battery drains is sim is inserted in it.
    By Remedian Barretto in forum Ask a Question
    Replies: 1
    Last Post: 08-01-2017, 06:30 AM
  3. Clearing cache doesn't stop repeated pdf downloads.
    By AC Question in forum Ask a Question
    Replies: 4
    Last Post: 08-01-2017, 06:22 AM
  4. Samsung a3 only charges when turned off
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 08-01-2017, 03:55 AM
  5. How can i get more storage on my Samsung galaxy J1 mini.
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 08-01-2017, 02:22 AM
LINK TO POST COPIED TO CLIPBOARD