Samsung Pay just stopped working

[posaune76]

Hi.

I use SP all the time, both NFC & MST, and I've had no real problems until this week. A couple of days ago I tried to tap & pay, and everything worked except, well, the transaction. Entered PIN, got the haptic pulses & flashes on the screen, held up to terminal, phone acted like terminal wasn't there. I thought it might be the terminal (got the stock "That never works" even though I use it at that store with that clerk every week), so tried at 3 other stores with & without contactless payment terminals. Same result.

I've seen elsewhere that a common symptom of a hardware probelm would be failure of wireless charging. Not a problem here. Phone otherwise works.

Anybody else had this problem & solved it?

I'm on a Verizon S7 Edge, latest system update, with SP version 2.8.25.

 

[SpookDroid]

Try the usual steps: Clear cache on the Samsung Pay app, or uninstall/re-install and see if that helps (your card info should still be in your account after you sing in again).

 

[posaune76]

Tried clearing cache. No luck. Uninstalled/reinstalled; waiting to need to buy things.

 

[SpookDroid]

If you have any NFC things around you should try that too. If NFC doesn't work if enabled it's a good indication that hardware failure might be at fault here...

 

[posaune76]

Bought sandwiches after re-installing. I think I'm good. Thanks for time & help.

 

[SpookDroid]

Not sure why, but sometimes after an update it goes berserk. Happened to me once too. Reinstalling fixed it.