04-04-2018 10:38 PM
33 12
  1. brittneywhittingham_x's Avatar
    Did you find a way to fix this issue? I have an LG G3 also and have the same problem with Snapchat but its affecting the normal camera app as well.
    01-14-2015 12:52 PM
  2. bushido399's Avatar
    Still hoping for a solution if anyone's got one. I have a Motorola Razr xt912, and while the rear camera works great on Snapchat, the front one does not. I've uninstalled, reinstalled, and restarted a number of times now. Cache reset didn't work, either.
    01-15-2015 05:42 PM
  3. Sara Saad's Avatar
    Uninstall any apps that use camera e.g. instagram, snapchat etc. Then take out battery with phone still on and wait 10 seconds then put the battery back and switch phone back on. It worked for me. I have samsung note 3. Hope this helps
    05-05-2015 05:22 AM
  4. lilebby4's Avatar
    Hey there,
    I have an s3 and I've had snapchat for about 2 months now... non rooted device.
    A couple days ago snapchat started having problems along the lines of the camera screen not working. It is just black, and the capture button is unresponsive. The other two buttons work (the settings and the history). The video also doesn't work... there is just nothing happening. My stock camera works fine so my camera isn't broken.... but the app is having a hard time starting up and it freezes and terminates.I am still getting snaps and can see them, although sometimes I will be able to see them once, terminate the program and restart it hours later, and see them again.

    I've tried uninstalling and reinstalling--no luck. I've tried deleting RAM an force stopping it, nothing works.
    I will be contacting Snapchat about this as well possibly.

    Any solutions??
    Thanks in advance!
    How do I start it back up again
    07-21-2016 08:54 PM
  5. jjrox123's Avatar
    download the aptoid app, and update snpachat thru aptoid. it worked for me
    08-04-2016 11:22 PM
  6. xx_kiwi_kitty_xx's Avatar
    PLEASE MAKE THEM FIX THIS PROBLEM BEC I LOVE TO TAKE PHOTOS WITH FILTERS. but i cannot do so.the front camera doesnt work (the camers that shows the screen) but the back camera works WHAT'S UP WITH THAT?!??!!
    09-16-2016 02:16 AM
  7. sfarrand's Avatar
    Same experience on my LG G Pad™ X 8.0. Thought it might be to the large form factor. But that theory no longer valid given other posts.
    11-23-2016 05:25 PM
  8. Julaina Stinnett's Avatar
    I tried reinstalling Snapchat like Emil Halvardson did and for me it didn't work. No matter what I do, Snapchat seems broken.

    What's worse, pressing the camera button in Snapchat not only caused Snapchat to crash, it also locked up the camera so that I couldn't use the camera from any other app including the default Android Camera app. To recover the camera to a workable state, I had to reset the phone.

    This was on a Samsung Captivate (I-897) running (Cyanogenmod) Android 4.2.2, and I got the same behavior after installing Android 4.3.

    edit: I encourage everybody who has trouble to go to the Snapchat support page and log their errors. If they get enough error reports, they might investigate and fix it.
    I had the same problem it happens all the time and the only solution that i have found is to restart my phone every time I know this can not be good for my phone but it is the only thing that seems to work
    04-04-2018 10:38 PM
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