1. not_so_amazing's Avatar
    I did this thing where i cleared all me cache as someone suggested and then logged off and unfortunately i couldn't get any single memories back which had depressed my mood further those pictures truly meant a lot to me. Is there even a slight change that i could get them back. And i checked my storage after i cleared the cache it increased the storage by 3GBs, i am very disappointed at myself for not finding the files it was in because it hadnt been backed up yet just lurking around on my phone so. I would suggest logging off first and seeing if it works and them try clearing the cache method which has worked for some people but it just hasnt worked for me. I also did a complaint to Snapchat a month + ago they still haven't replied. I have a bad memory so all my memory of my holiday are gone. Sad times.
    10-11-2016 04:14 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Moved to the Snapchat forum for more specific traffic.

    Sorry to hear that you lost the photos. What cache did you clear--the Snapchat app cache in Settings>Apps, or the system cache partition in the Recovery Menu? Why did you get to the point of clearing your cache -- were you having problems with the Snapchat app, or with your phone? Are you certain you saved those photos as Memories? From what I understand, Snapchat Memories are saved to Snapchat's servers (and not physically to your phone), so assuming you did save them successfully as Memories, they should be there when you log back into your Snapchat account. Is your Memories section completely empty?
    10-12-2016 01:02 AM

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