A
AC Question
Youtube App not playing videos, nor videos on facebook aap palying.
I recently purchased Sony Xperia M4 Dual Aqua phone, it has android version 5.0, everything was fine until few days back i played a video in Youtube app, but the video dident start and a message appeared " There was a problem while playing. Touch to retry, the app is opening, i can search videos on it even read comments below videos, its just that no video will play on the app, then i noticed that even the videos being shared on facebook are not palying, i tried updating the aap but its downloading the aap but as soon as its start installing the aap a message appears "Youtube cannot be installed. try again (error code- 501)". I cannot uninstall and reinstall the aap as it was factory installed aap and thus cannot be installed. Videos are playing fine on twitter. If i open youtube website from chrome aap all videos are running fine then just on the aap no videos are getting played nor is this aap getting updated. Also every time i switch off the mobile and swith on it i get automatically logged out of facebook aap and soundcloud aap, i have to login again into these aaps, Should i reset to factory settings. please help atlest for the Videos not playing problem. thanks in advance friends.
I recently purchased Sony Xperia M4 Dual Aqua phone, it has android version 5.0, everything was fine until few days back i played a video in Youtube app, but the video dident start and a message appeared " There was a problem while playing. Touch to retry, the app is opening, i can search videos on it even read comments below videos, its just that no video will play on the app, then i noticed that even the videos being shared on facebook are not palying, i tried updating the aap but its downloading the aap but as soon as its start installing the aap a message appears "Youtube cannot be installed. try again (error code- 501)". I cannot uninstall and reinstall the aap as it was factory installed aap and thus cannot be installed. Videos are playing fine on twitter. If i open youtube website from chrome aap all videos are running fine then just on the aap no videos are getting played nor is this aap getting updated. Also every time i switch off the mobile and swith on it i get automatically logged out of facebook aap and soundcloud aap, i have to login again into these aaps, Should i reset to factory settings. please help atlest for the Videos not playing problem. thanks in advance friends.