1. AC Question's Avatar
    I was juston storage and clearing the cache i then turned my phone off and it lit up saying System IU has stopped then it gave me two options to wait or close app so i clicked close app and nothing happened and now my phone is unresponsive what should i do. it is a Sony Experia XA it is quite a new phone
    08-21-2017 05:13 PM
  2. anon(238680)'s Avatar
    Mod Note: Thread moved for better visibility.
    08-21-2017 05:18 PM
  3. Javier P's Avatar
    Welcome to the forums. You could try these steps.

    http://support.sonymobile.com/global...-on-my-device/

    08-21-2017 05:21 PM

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