1. AC Question's Avatar
    Hello all, My phone is a Sony Xperia Z Ultra, had it for a while and it just started to act up.

    1. when plugged in to charge, the screen goes of like it should, until it hits 87% then the screen turns on and it connects, then reconnects, even manually turning off screen results in the screen coming back on.
    2. the second issue i have is that it will not power down. once i relized the first problem i tried to turn phone completely off and charge it, so it goes to the boot screen (like the bios menu on a computer) and it just constantly re boots through it . and holding power button does not seam to turn it back on.

    Any Help?
    03-24-2016 10:34 AM
  2. ray963's Avatar
    Hi there,
    I would try to do a software repair using PC Companion if I were you and hope that it do fix it.
    If not then there maybe something wrong with the hardware (USB port) I guess.
    I am totally speculating so don't take my words for granted but definitely do the software repair.
    Good luck.
    03-31-2016 09:33 PM

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