Xperia Z2: Anyone pre-ordering from clove?

[jiggyb21]

I preordered from them.
Any of you know what kind of warranty they can offer you?
I located here in the US

I think you'd probably be dealing directly with Sony... Comes with a 2 year warranty. I had to return one once because it was DOA. They sent me a new one.

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[thegap77]

I think you'd probably be dealing directly with Sony... Comes with a 2 year warranty. I had to return one once because it was DOA. They sent me a new one.


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Ya, they said they'd honor the Manufacturer's warranty, but they will not allow me to purchase an extended warranty.
Square Trade will not allow me either.
Looking for a reputable company since I will be paying way too much for the phone already

 

[darigaaz12]

Just put my order in was 800 with today's exchange rates

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[thegap77]

I purchased from Handtec it ended up being $35 cheaper.
WARNING:
Talked to several sony reps on phone and store
They said labor is not covered in manufacturer warranty. The last rep on the phone told me that he doesn't even know if they'll cover anything even if the phone is within warranty since it is being used outside of Europe and it is a Europe phone.
His advise was to wait for the us release. He said he would email me. A copy of the next us update he gets.
I this is is ridiculous. They're just looking for ways for me to choose a different company. US customers are being punished for buying the phone because we have to wait our turn. Really upset about how bad sony is handling this. They should honor warranties since they didn't release their phone in the friggin USA

 

[darigaaz12]

Just tell them your on vacation in the US and need service for your phone while you're visiting lol

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[thegap77]

I'm not worried about service. Worried about the phone

 

[darigaaz12]

I was using service to talk about the phone breaking and them servicing/fixing it. Unless this phone is different than most smart phones I've had, it shouldn't break. Sprint epic didn't break, gs3 didnt break, gs4 didn't break. Does sony have a bad track record compared to samsung? Only time I ever used a company for servicing a phone were the really old windows mobile htc phones. I'll probably pick up a third party insurance and use that as a blanket policy if anything.happens to the phone.

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[thegap77]

I was using service to talk about the phone breaking and them servicing/fixing it. Unless this phone is different than most smart phones I've had, it shouldn't break. Sprint epic didn't break, gs3 didnt break, gs4 didn't break. Does sony have a bad track record compared to samsung? Only time I ever used a company for servicing a phone were the really old windows mobile htc phones. I'll probably pick up a third party insurance and use that as a blanket policy if anything.happens to the phone.

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Well, I found this:
Z1 likely has a self cracking screen like the Z - Support forum

 

[darigaaz12]

In that case doesn't sound like they even attempt to make things right and cover these incidents

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[thegap77]

In that case doesn't sound like they even attempt to make things right and cover these incidents

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Exactly. Which scares me.
However I called again today as today they said that my phone will be covered under their manufacturers warranty. I am getting a 3rd party insurance too tho.
Any recommendations for 3rd party insurances?

 

[darigaaz12]

Exactly. Which scares me.
However I called again today as today they said that my phone will be covered under their manufacturers warranty. I am getting a 3rd party insurance too tho.
Any recommendations for 3rd party insurances?

I'm probably going with protect your bubble. Just got this email back from them

Hello,*

Thank you for contacting us. *Yes! You can purchase a device from the UK and have it covered with us in the USA. *The only requirement would be that you have a USA address to ship a replacement to, should you need to file a claim and you have a USA phone number.*

You may contact us at*(855)*792-2355. *Thank you for allowing us to serve you.*

Sincerely,*
Sherry Wood*
Account Management Support
ProtectYourBubble.com*- US Branch*
Web: *http://www.protectyourbubble.com

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[xorua]

I live in the U.S. just ordered from clove. It has the LTE band for service on at&t or so I hope? Can anyone tell me if it works for sure?

 

[thegap77]

I preordered too. I'm hoping it works for att


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[xorua]

I preordered too. I'm hoping it works for att


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Cool, your on the same boat as me. It should work though, has the same lte bands on the at&t website.

 

[ttrimmer]

Maybe Google converted the Clove price to dollars wrong but did you guys really pay $884 for this phone?? I really like it but that is steep!!

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[jiggyb21]

Maybe Google converted the Clove price to dollars wrong but did you guys really pay $884 for this phone?? I really like it but that is steep!!

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I paid $790 ancient I think I expressed the shipping.

 

[thegap77]

Maybe Google converted the Clove price to dollars wrong but did you guys really pay $884 for this phone?? I really like it but that is steep!!

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I paid $745 at Handtec
Clove was more expensive. It was 25pounds to ship
Handtec charged me 11 for fedex 2day shipping


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[darigaaz12]

Maybe Google converted the Clove price to dollars wrong but did you guys really pay $884 for this phone?? I really like it but that is steep!!

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Is that the conversion before or after VAT? you don't pay vat on the US. I paid 800, so unless conversion rates changed that much...

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[xorua]

Cost me about 830 usd but i added on a case and screen protector. Its not that bad.

 

[ttrimmer]

Is that the conversion before or after VAT? you don't pay vat on the US. I paid 800, so unless conversion rates changed that much...

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That was converting with the VAT included. I wasn't really even sure what VAT was so I threw it in there. Still pricey but such a great looking phone.

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