1. NewUserZ3c's Avatar
    Hello all,



    I want to repair my z3c instead of disposing it off. I checked replacement parts for rear camera, and on the Sony Europe websites they have directed to a specific company named "EET Europarts" for sourcing the spares. The links are as follows



    Germany: https://services.sony.de/support/de/spare-parts

    UK: https://services.sony.co.uk/support/en/spare-parts



    and same page with same link exist for Austria, Latvia, Netherlands etc.

    EET Europarts seems to be a genuine spare parts provider since it is listed on Sony's website, however when i chatted with Sony 'Mobile' Support from UK and Germany, both of them bluntly told me that Sony Mobile does not sell spares to individuals and that i have to go to the service center. They even refused to acknowledge the links by justfying that they only deal with SonyMobile Services and the links are from 'Sony.uk'/'Sony.de' instead of 'sonymobile.co.uk'

    So my question: Is EET Europarts really a provider for genuine Sony spares, since the customer service are only dodging the question?
    06-02-2018 03:20 PM

Similar Threads

  1. What is the best browsing app for android?
    By Edward47 in forum Android Apps
    Replies: 12
    Last Post: 07-11-2018, 02:23 PM
  2. May Security Patch for X4 Android One
    By GPuba in forum Moto X4
    Replies: 1
    Last Post: 06-06-2018, 04:08 PM
  3. Extra calibration option for washed out colors?
    By vwite in forum OnePlus 6 & 6T
    Replies: 2
    Last Post: 06-02-2018, 04:54 PM
  4. Google Notification for Reviews
    By Android Central Question in forum Ask a Question
    Replies: 0
    Last Post: 06-02-2018, 01:32 PM
LINK TO POST COPIED TO CLIPBOARD