1. Ventura726's Avatar
    I've been using a Z2 with Textra for a few months with no problems receiving SMS. A couple weeks ago, I got a Z3 Compact and after a couple days, starting noticing that I was getting delayed texts. I did many things to troubleshoot, including calling AT&T, and nothing helped, so I went back to my Z2 and never experienced the issue. Now I got a fresh new Z3 and everything seemed fine yesterday. Today I got up and had one text message notification. I didn't think anything of it. About an hour ago, I had 4 texts come in from 4 different people at the exact same time, did some digging, and realized that they were sent a while before I actually received them. I haven't been able to figure out the source of the problem, was wondering if anyone on here has had the same problem or may know of a solution.
    10-10-2014 05:27 PM
  2. aculyizfrozen's Avatar
    I've been using a Z2 with Textra for a few months with no problems receiving SMS. A couple weeks ago, I got a Z3 Compact and after a couple days, starting noticing that I was getting delayed texts. I did many things to troubleshoot, including calling AT&T, and nothing helped, so I went back to my Z2 and never experienced the issue. Now I got a fresh new Z3 and everything seemed fine yesterday. Today I got up and had one text message notification. I didn't think anything of it. About an hour ago, I had 4 texts come in from 4 different people at the exact same time, did some digging, and realized that they were sent a while before I actually received them. I haven't been able to figure out the source of the problem, was wondering if anyone on here has had the same problem or may know of a solution.
    That's odd.. Hasn't happened to me. You sure you using the correct APN settings? Are you using hangouts or the sony messaging app? I've always used hangouts.

    BTW, here are my APN settings:

    Why are my SMS delaying on my Z3 Compact?-screenshot_2014-10-10-18-56-36.jpg
    Why are my SMS delaying on my Z3 Compact?-screenshot_2014-10-10-18-56-56.jpg
    10-10-2014 05:58 PM
  3. Ventura726's Avatar
    I'm using Textra and I have the correct APN settings. It's an intermittent problem, which makes it that much more frustrating. It's never happened on my Z2. I love the look of the Z3 over the Z2, and the screen and speakers are big improvements, but if this issue persists, it may be back to the Z2 I go...
    10-10-2014 06:11 PM
  4. gyroslice's Avatar
    I would try another SMS client and see if the problem persist.

    Posted via Android Central App
    10-10-2014 07:14 PM
  5. LuvMusic's Avatar
    Just a thought, are you using Stamina mode? If you are, have you changed the settings in Stamina mode to allow Textra to be awake all the time?
    JBeef and huntnyc like this.
    10-11-2014 10:16 AM
  6. Ventura726's Avatar
    No Stamina mode. I have everything set up exactly the way it was with my Z2 and I never had the problem. This has happened with both my Z3 and Z3c. Looks like it's back to the Z2 for now...
    10-11-2014 06:07 PM
  7. smooth4lyfe's Avatar
    I also use Textra and on AT&T and not having this problem
    Do u get strong signal in your area?
    10-11-2014 06:28 PM
  8. Ventura726's Avatar
    Signal isn't the greatest. I have a network signal app that shows I get about 45% signal, however it is the same with my Z2 and I never had this problem. That's what's frustrating. My guess is that the radio may be just *slightly* less powerful in the Z3 and Z3c, which is why it's happening. As much as I love the improvements over the Z2, I need to know that I'm getting my texts on time.
    10-12-2014 05:27 AM
  9. JBeef's Avatar
    Does it happen when you're not using Textra though?
    10-12-2014 05:34 AM
  10. puck0114's Avatar
    I was having similar problems on T-Mobile here in the states. I went into the call settings and turned off VOLTE, and voila, no more issues sending/receiving SMS!
    12-04-2014 11:19 AM
  11. compton845's Avatar
    I have the same issues with my z3 for T-Mobile and it's been a nightmare. They told me delete all my text messages and start over and that still didn't fix the issue.

    Posted via the Android Central App
    12-10-2014 09:13 AM
  12. Wollombi's Avatar
    I would double check power settings, particularly Stamina Mode (you said it's off) and the queue background data settings. If you find that Stamina is actually on actually on & you want to keep it, then add Textra to the list of apps to keep awake while the screen is off (side note: if you use Tasker, it's a good idea to add it to that list, too).
    12-13-2014 12:06 AM

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