Security screen lock "NONE" option missing

RonanN1

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Jun 12, 2015
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Hello,

Guys please help. As you can see in the printscreen I'm missing the "NONE" option from that list. I had it today...but now it's gone. I only have the ones in that list and I've tried everything and I can't get the missing one back. I have Android 5.0.2 and like I said before...the "NONE" was there today...

11427025_10204488532240001_8188314689472131222_n.jpg

Thank you.
 

SpookDroid

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Re: Security scren lock "NONE" option missing

Did you install or set up any new e-mail accounts? Or if you have a corporate account maybe your company has pushed that into your phone (Exchange accounts can do that, and yes, you agree to it when you set it up).

Under your Security Settings, look for Device Administrators. There should be a list there of the accounts and/or apps that can take over your phone's security settings and enforce certain policies, like mandatory, secure lockscreens.
 

RonanN1

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Re: Security scren lock "NONE" option missing

Thank for the reply :)
This is my phone and I don't have any corporate account (or anything like that) on it. I didn't install anything new...I just put the phone in my pocket, went to work and pull it out and when I did I was that "swipe" screen and I was like...huh?

Under your Security Settings, look for Device Administrators. There should be a list there of the accounts and/or apps that can take over your phone's security settings and enforce certain policies, like mandatory, secure lockscreens.

Screenshot_2015-06-12-21-55-25.jpg

This is what I have... I might try to deactivate all of them then restart the phone to see if anything changes but...meh.
 

SpookDroid

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Re: Security scren lock "NONE" option missing

Even the 'Screen Off and Lock' thing? That's the only one that sounds 'sketchy'.

Try activating a secure lockscreen, then checking back to see if the option is back.
 

RonanN1

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Re: Security scren lock "NONE" option missing

I just got my "none" option back, lol. Here is the solution:

  • I made a "guest user" then went to Settings - Security - Screen Security and then selected "none" (the option was there)
  • Then I went to Settings - Users and remove the "guest user" then I selected the "owner" and from there I went back to Security - Screen Security and then selected "none"

...sounds crazy but it works.

Screenshot_2015-06-13-02-02-48.jpg
 

SpookDroid

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Re: Security scren lock "NONE" option missing

what a weird way to get it back haha but glad you got it back.

now hope it doesn't go away again.
 

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