The first time it happened the phone was still in my pocket, I've no idea when I actually did it, come to use my phone and the touch screen was totally unresponsive. On closer inspection there was a hair crack straight down the middle. Most of my work colleagues have I-phones , and have seen them still operable with totally smashed screens and still function without a problem. Over a period of approx' 3 years I've had 2 'Z's and 2 'Z3's repaired , screen wise and only on one occasion was it extensively damaged. When this contract is up no more Sony's for me
