1. Nick Plutchak's Avatar
    I had my phone in my pocket and when it pocket swyped my password too many times it locked me out. I had this happen about a month and a half ago and I forgot my password so I changed it and it allowed me back in to my phone, but now it won't let me in. I am able to sign into my gmail account online, but my phone says my password/usename isn't correct when I type in my username password. I don't want to have to reset my whole phone, but I don't know how I can get it to unlock.
    07-08-2013 11:37 PM
  2. Slender Troll's Avatar
    Are you entering in the information correctly on your phone?

    Nexus 4
    07-09-2013 12:16 AM
  3. Nick Plutchak's Avatar
    Yes, I have entered the correct username and password a minimum of 50 times, hoping by some odd luck it would register one of the times.
    07-09-2013 09:29 AM
  4. VDub2174's Avatar
    Have you tried changing your password online then trying it on your phone?

    Sent from my AT&T Galaxy Note 2 on top of a BeanStalk
    07-09-2013 10:21 AM
  5. Nick Plutchak's Avatar
    I have tried changing my password twice...I'm pretty sure I've hit all the basics.
    07-09-2013 12:01 PM
  6. Nick Plutchak's Avatar
    Any other advice or is my best option to go to the store and get it set back to factory settings?
    07-09-2013 09:56 PM

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