1. SixOne9's Avatar
    I wasn't getting voicemail at first because I forgot my number was assigned to google voice in my previous phone. So I went ahead and disabled that and am now getting voicemail.

    My issue now is that I can't sign in into the voicemail system to change my greeting, password, etc. I set it up when I first got the phone but every time I try to access it, it says "invalid entry". I changed the password and even reset it on my sprint.com account but still nothing.

    I am getting the visual message however, I just cannot get into the system. I'd like to figure this out before using google voice again so any help is appreciated.
    09-22-2011 04:05 AM
  2. Paterick's Avatar
    I had that happen once. What I did was contact sprint (online chat) and they said my voicemail password wasn't reset correctly. After they reset the password back to my phone number, it worked.
    SixOne9 likes this.
    09-22-2011 06:55 AM