1. niannello's Avatar
    I got the SGS2E4GT on day 1 (9/16) and i found that sprint has crappy service in my area and i wanted to return it. Problem is I just dropped it the other day, and now it has some dings on the corners. Do you think that i can just pay the $100 deductible and they will take it back?

    thanks.
    10-02-2011 04:38 PM
  2. expertzero1's Avatar
    you passed the 14 day return policy.. lol
    10-02-2011 04:46 PM
  3. zmann's Avatar
    Took that long to figure out it don't work for you so now you want to return and oh, you just so happen to drop it and ding it up? Good luck with that one.

    EVO-LUTION 3D
    10-02-2011 04:49 PM
  4. niannello's Avatar
    Ok so sarcasm aside, the return policy according to the store who i called today is 30 days. I called several times to update the PRL and other settings which i had to do in a few different locations where i dont have good service. This took some time to do since i dont have all the time in the world to just drive around. They also said that a tech would come out and "fix" some dead spot issues but after he came and went nothing changed.

    so anyone who actually can help or has something useful to add to this topic please set up!
    10-02-2011 04:57 PM
  5. Boggs3010's Avatar
    The store is wrong you have 14 days to return the phone and cancel the service. That policy went into affect a few days before this phone launched. Can't remember the exact date,
    10-02-2011 05:47 PM
  6. expertzero1's Avatar
    the date is the same date as the phone launched, 9/16
    10-02-2011 05:52 PM
  7. Officerpolabear's Avatar
    If you have bad service in your area, then you can call sprint about it and they will give you an airave.
    10-02-2011 05:54 PM
  8. Ricolando's Avatar
    Sprint stores never seem to know their own policies. If you're somehow blessed try and return it, but I think you're house. Like someone else mentioned try to get an airave.

    Sent from my Epic 4G Touch
    10-02-2011 06:57 PM
  9. YBCold's Avatar
    Kust bring your receipt and read it to them right off of their policy. It is on the purchase receipt.

    Sent from my GS2 E4GT using Tapatalk!
    10-02-2011 07:00 PM
  10. 1BadHEMI's Avatar
    Kust bring your receipt and read it to them right off of their policy. It is on the purchase receipt.

    Sent from my GS2 E4GT using Tapatalk!
    The receipts are old. Its on the print out that the stores give you, and you also sign during the activation. Just like the new $350 ETF fee.
    10-02-2011 07:10 PM
  11. androidpirate's Avatar
    The store is wrong you have 14 days to return the phone and cancel the service. That policy went into affect a few days before this phone launched. Can't remember the exact date,
    i heard its still 30 days in california, maybe the op is in california.
    10-02-2011 08:04 PM
  12. jaguax's Avatar
    What does Sprint do with returned phones anyway? Surely they can't sell them as new?
    10-02-2011 08:31 PM
  13. chazglenn3's Avatar
    They get cleaned up and tested and become refurbished phones.
    10-02-2011 08:38 PM
  14. expertzero1's Avatar
    i heard its still 30 days in california, maybe the op is in california.
    i think Mobile has a 30 day for California.. still 14 for California, and 30 days for miniostaup to November something
    10-02-2011 08:39 PM
  15. niannello's Avatar
    Thanks for the info! Yea when I called the store they said that I'm covered under the 30 day return policy. Maybe a different story when they see the scratches. I have "fair" coverage at my house and none at my parents house and mother in laws house. At work I have 1-3 bars too. Anyways, ill Havering update you all on how it goes!
    10-02-2011 09:55 PM
  16. dwaynewilliams#WN's Avatar
    I would at least try to return the phone. You may get lucky.
    10-02-2011 09:55 PM
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