11-20-2011 03:43 PM
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  1. SpaceDroid's Avatar
    So I call Sprint to dispute a $36 activation fee when I bought the Epic 4G. Got it handled then rep asks if theres anything else she can help me with.

    So I ask about the Galaxy Nexus release date for Sprint. She goes n checks comes back sayin that the only Galaxy phone in the system is the Galaxy SIII to be released early next year. Known information but was pretty cool to hear something straight from Sprint.
    11-04-2011 05:46 PM
  2. Drummerboy1975's Avatar
    Wait a sec, how did you get them to take off the activation charge? I just had to pay that last week myself.
    11-04-2011 06:28 PM
  3. SpaceDroid's Avatar
    I told them I bought it retail at a Sprint store. She checked it out and credited my next bill 36 buck. Thought I was gonna get hassled but it went smoothly.
    11-04-2011 07:12 PM
  4. thekarens's Avatar
    Though it's great you got them to refund the activation fee, buying the phone from a retail store doesn't exempt you (you in the global sense) from the activation fee.
    11-04-2011 07:30 PM
  5. YourMobileGuru's Avatar
    I think he means full retail price. As in not subsidized. That's like $600.
    11-04-2011 07:36 PM
  6. SpaceDroid's Avatar
    I think he means full retail price. As in not subsidized. That's like $600.
    correct
    11-04-2011 07:40 PM
  7. dev2nsu's Avatar
    I wish I could get mines removed. I called customer service and they straight up told me that they no longer remove upgrade fees. I was pissed. I'm not even goin to try to go back to the store


    Sent from my iPad using Tapatalk
    11-04-2011 11:06 PM
  8. androidpirate's Avatar
    is the activation fee still waived if you activate the phone online thru the sprint website?
    11-05-2011 01:11 AM
  9. NxTech3's Avatar
    the only reason he got it waived is because he bought it at retail cost. there arent any activation fees when purchased outright, it becomes customer personal equipment at that point and there is not charge to do ESN swaps.
    11-05-2011 09:36 AM
  10. eric3316's Avatar
    Can't wait to hear about the Galaxy S3. It is going to destroy the Galaxy Nexus. It has to because the Galaxy S2 already has similiar specs to the GN......I know there have been rumored specs but one thing is certain, it is going to be a monster. I just hope it will support Sprints future network which I am guessing it will.
    11-05-2011 01:13 PM
  11. MannyZ28's Avatar
    The S3 coming to Sprint is "known information"? Where did you hear about this....and early next year? The S2 came out what, in March but we didn't get it until last month, why would we get it earlier this time around?
    crzycrkr likes this.
    11-05-2011 01:27 PM
  12. Cobravision's Avatar
    How will they launch an LTE phone early next year when LTE lauch is mid 2012?
    LegendarySoul likes this.
    11-05-2011 04:39 PM
  13. SpaceDroid's Avatar
    How will they launch an LTE phone early next year when LTE lauch is mid 2012?
    That is the information the lady told me. I was just surprised in that I was intentionally seeking information about the Galaxy Nexus. But one thing is for sure the GSIII is coming to Sprint at some point in 2012
    11-05-2011 05:27 PM
  14. SpaceDroid's Avatar
    The S3 coming to Sprint is "known information"? Where did you hear about this....and early next year? The S2 came out what, in March but we didn't get it until last month, why would we get it earlier this time around?
    It is common knowledge that the GSIII is already in development. As is any piece of technological hardware that is released its replacement is already being produced as you walk out the store with it. Im just passing on the information a Sprint rep told me. The GSIII will be coming to Spring barring any delays. My bet woud be by next Summer
    11-05-2011 05:32 PM
  15. ihbsbA's Avatar
    They won't waive the $36 fee, but if you ask for a $36 credit (or even 'meet me in the middle' at $18) they will often accommodate. The fee is an FCC fee, Sprint pays it regardless if you do or not.
    11-05-2011 05:54 PM
  16. joe.stay's Avatar
    I got them to waive my activation fee by doing echat before I upgraded. Got it the first time chatting with them. This was in late September.
    11-05-2011 06:32 PM
  17. SpaceDroid's Avatar
    They won't waive the $36 fee, but if you ask for a $36 credit (or even 'meet me in the middle' at $18) they will often accommodate. The fee is an FCC fee, Sprint pays it regardless if you do or not.
    I bought it retail at $539 at a Sprint store. The lady said I wasnt supposed to be charged the activation fee. She credited my next bill $36.
    iaskippy likes this.
    11-05-2011 06:32 PM
  18. IIJBII's Avatar
    While I've paid the activation fee in the past, I have a hard time with it. It's hard for me to get the fact that with all the choice we have as consumer you have to pay them an additional "activation" fee to pay them and use their service monthly.

    This was something that was charged in the early days of wireless and was "waived" then faded away, and now has come full circle.
    11-05-2011 08:06 PM
  19. Hawaiian_Geek's Avatar
    Blame all of this on the damn Iphone that Sprint now has....If you noticed they changed many of their policies before the Iphone was released to them....That includes the Premier Gold status membership program which they are eliminating...I have a upgrade that I have to use by the end of the year.....It sucks to find out I'll have to pay a activation fee for a new phone.....
    11-06-2011 12:27 AM
  20. Jay A whY's Avatar
    I got my activation fee waived on my new line and the 2 year contract waived on my SPH-D710 that I paid full price. Wasn't easy!

    Sent from my SPH-D710
    11-06-2011 12:53 AM
  21. YourMobileGuru's Avatar
    I think the key here is that the devices which they are crediting the activation fees were bought at full price.
    11-06-2011 04:49 PM
  22. joe.stay's Avatar
    i brought mine at upgrade price with no activation fee
    11-06-2011 05:04 PM
  23. crzycrkr's Avatar
    Since when did they start being pains about the activation fee? I've never had any problem getting them to waive it at all. Second, there's no way in h#ll Sprint has anything in their system about the GSIII. No chance. I think if anything, she was referring to the GN.
    11-06-2011 05:10 PM
  24. MannyZ28's Avatar
    While the Galaxy Nexus is a nice phone, it's really not all that fast. In most benchmarks (I know, I know) it's only mildly faster than a GS2. The things it has going for it are the display and ICS, and we all know the GS3 will have those too, plus a quad core processor (fingers crossed).
    11-06-2011 05:58 PM
  25. crzycrkr's Avatar
    While the Galaxy Nexus is a nice phone, it's really not all that fast. In most benchmarks (I know, I know) it's only mildly faster than a GS2. The things it has going for it are the display and ICS, and we all know the GS3 will have those too, plus a quad core processor (fingers crossed).
    So let me get this straight...the GN isn't that fast, yet its faster than the fastest phone out there?
    11-06-2011 06:18 PM
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