1. Lancair's Avatar
    On Monday I was in Virginia and got a message that the update was ready to install. I selected "Install now" but apparently because my phone is rooted I got an almost immediate error message and the installation aborted. Today in Colorado I got the message about the update being available so I selected "Update Later". I then un-rooted the phone and ran the update. For about 15 minutes the screen was frozen with an Android logo and that triangle. I had pretty mush given up and was about to remove the battery when I got some lines of code coming across and it rebooted. When I checked the "about phone" page I still have the original Gingerbread 2.3.4 and the EG30 kernel. Does anyone know if this means the update failed? I thought for sure I'd see a different kernal number
    12-15-2011 02:53 PM
  2. JayWill's Avatar
    Post a screenshot of your About phone screen where it shows your Baseband and Kernel version please. Your system is likely not completely stock EG30.
    12-15-2011 02:57 PM
  3. garrettfarnum's Avatar
    Flash stock, update profile and PRL, reboot a few times and eventually they'll push it to you.
    12-15-2011 03:16 PM
  4. Lancair's Avatar
    Not sure how do do that so I will manually copy the screen info for you.

    Model Number

    Android Version

    Baseband Version
    S710.10 S.EG30

    Kernel Version

    Gingerbread. EG30

    Harware version
    12-15-2011 03:35 PM
  5. JayWill's Avatar
    Okay thanks. Next question then, do you still have Clockwork Mod Recovery on your phone? Or do you have the stock recovery? In other words, when you boot your phone holding down Vol-Up and Power at the same time, what recovery comes up? My last guess here is you still have CWM as your recovery, and this will cause the update install to fail.

    Assuming you still have CWM, your best bet is to return to full stock by doing this [ODIN][STOCK][TAR] SPH-D710.EG30_CL435734 (EG30 Modem/Kernel/ROM - Factory Restore) - xda-developers

    Keep in mind however that this will wipe all of your system data.
    Lancair likes this.
    12-15-2011 04:24 PM
  6. byeblackberry's Avatar
    Why would you say the OTA failed? You would not have this problem if you did not root.
    12-15-2011 04:43 PM
  7. Lancair's Avatar
    Yes, I am aware that rooting is the cause of my failed update. There are work arounds. And to me it is worth it to have all the advantages of a rooted phone.
    12-15-2011 04:57 PM
  8. Lancair's Avatar
    Thanks very much. That is what I was looking for. I'll have some time tonight to play with it and get everything back to normal with the update before I root again.

    Thanks again
    12-15-2011 05:01 PM