09-03-2015 08:16 PM
41 12
  1. djrev69's Avatar
    ok I understand that everyone here is upset, but if you havenet even seen the charging port how can you comment on the post at all, Sure it could be caused by a number of things but how do you know about this one, you dont.

    - - - Updated - - -

    ok I understand that everyone here is upset, but if you havenet even seen the charging port how can you comment on the post at all, Sure it could be caused by a number of things but how do you know about this one, you dont.
    02-09-2013 07:32 PM
  2. Jase Hylton's Avatar
    I agree to disagree with you. All though I have never had a problem all my ports get that corrosion on all the cell phones I have ever had. It is due to humidity because it is common sense. The problem is that they most likely already "gave u the phone for free" (not really u pay for it in the long run) so they don't want to spend any more money on it. Manufactor warranties are scams w/ so many loopholes that they disclaim to make it a legal scam. Why do u think they are always trying to sell u extended warranties. I am upset cause the same type of uncontrollable corrosion caused my touch screen to stop working and they want $600.00 from the factory to fix it. Unless I can get samsung to do something about it I will never purchase their brand again. I was a loyal customer with five plasmas varying from 40" to 60", various laptops, 3 galaxys, amongst a dozen other samsung cells. Come in my house and you see samsung all over, car steroes, home stereos, etc... I like samsung but this is ridiculous.
    08-06-2013 03:43 PM
  3. brandyrroid's Avatar
    Just registered to say i had exact same problem on mine. While in the Sprint store today I saw another user with also same problem and both of us got the same BS about water in the charge port. Phone is < 1 year old , bought brand new. Not sure what next step is, but not happy with Sprint at all. Or Samsung. 2nd samsung this happened to me on (Epic and s3).
    08-22-2013 04:56 PM
  4. dj ozone's Avatar
    Had this problem also...what type of copper is Samsung using in these ports?...at least they could make the charging port easy to swap out for repairs...

    im done with Samsung and off to Moto X as soon as it drops on Sprint...
    08-24-2013 11:45 AM
  5. Roxy Boardman's Avatar
    I have the Note II, less than 6 months. I was on vacation in S Dakota, and the first night I plugged into charge and by morning it had only charged to 15%, and if you watched it, it would go down even more. I stopped in ATT store in S Dakota thinking it was the battery. They checked battery was fine, and if they put a charged battery in the phone, everything worked. My texts came through, emails were popping up etc. They said the charging port was loose and not making contact. Said that was a manufacture defect, to send into Samsung, and they would send me a replacement phone for $35. So I got back home on Monday, called Samsung who said no replacement, my warranty is fix only (which is a lie after I found my warranty), and they would send me a shipping label to send my phone in, I also called US Cellular (my carrier) and they said usually charging ports are not under warranty but could run up to $75 to fix...in my mind still not bad after I paid $300 for the phone. Last night I called Samsung to see if they received my phone, and they said yes on the 30th but no one has looked at it yet due to the volume(?). Today I get the message that it is BER due to liquid damage...WTH...liquid damage where? I told that gal she was loopy. Phone was just fine, worked when I sent it to them, just needs a new port. If there is liquid damage it came from you warehouse or someone needs glasses. How can they do this. She had enough guts to ask if I dropped it in water. I said if I dropped it in water wouldn't the whole damn phone be screwed up. Nothing else was wrong with my phone....HELP
    09-04-2013 08:21 PM
  6. needhelpfast's Avatar
    I am currently under the same situation, I bought my galaxy s3 under boostmobile on august 2. This is my first phone , i paid around 500 for it. I paid for it out of my own pocket from my summer job, since im always studying i was finally able to get permission from my parents for me to buy it. I sent it in October and i just got it back today with the same "your phone is beyond repair". No were near water, never dropped, and nonetheless i am bummed out. I will not hear the end of it if my parents find out that my first phone will not be repaired after i wasted that much money.

    Is there anyway i can fix it myself?
    11-15-2013 07:27 PM
  7. m8675309's Avatar
    @Greebe...my husband's Galaxy S3 just stopped working on vacation. We got home, and Sprint said corrosion due to moisture. The phone is a year old and has never been wet. We have paid the insurance to replace it, but need to send back the old one. The kicker is, he didn't realize there wasn't an SD card in it, so he has lost all of his pictures.

    I was searching for the possibility that someone had a way to get the phone to turn on so I can retrieve the pictures before I send the phone back, when I saw your post. We also live in the Sarasota area!

    I know your post is more than a year old, but if you could help me, I would be very grateful.

    Please email me at Kitymom@aol.com.
    01-14-2014 05:57 AM
  8. bassamme's Avatar
    I am assuming he has a google account and all of the pics automatically get backed up. Log on to your gmail account and they should all be there.
    When he initially bought the phone it should have prompted him to set up a gmail account.
    01-15-2014 07:11 AM
  9. klgates20's Avatar
    im going through the same thing right now. im suppose to be sending my galaxay s3 to Samsung tommrow. now with all these posts im wondering if its even worth sending to them because apparently they aint going to fix there problems. like everyone else said my phone has never seen water and so there is no possible way for it to have gotten water in there like sprint began to tell me today. bunch of bull**** if you ask me.
    01-20-2014 09:14 PM
  10. bassamme's Avatar
    When I originally had the same issue back in august of 2012 on my epic touch, I assumed the worst from Samsung. 6 months after I had the phone and the issue with the charging port surfaced. Look at my previous posts. I kept calling Samsung and finally, maybe luckily, my phone was repaired and still working today. the port isn't as sturdy any longer and will let the plug snap out once in a while. It was worth sending for repair. That is my experience. Hope this helps.
    01-21-2014 07:10 AM
  11. klgates20's Avatar
    so bassamme Samsung did fix your phone? I was under the impression that they were saying it was deemed un repairable and was not covered. im trying to figure out if I should send mine in to Samsung and see if they will fix it.
    01-21-2014 09:17 AM
  12. cozloz's Avatar
    I had this exact same problem , sent it off to Samsung to be told it was water damaged even though it had been near no water.
    02-21-2014 05:27 AM
  13. DanielGrady's Avatar
    I was able to fix this easily and did not see it in the last 4 mo. Take batt out and spray electronic cleaner into the usb port. Let it dry then use compressed air to blow into usb port. This procedure fixed mine.

    Sent from my SPH-L710 using Android Central Forums
    08-30-2015 12:45 PM
  14. DanielGrady's Avatar
    That's an awesome idea every single galaxy s3 I have has port issues and I have 3 of em and a galaxy s4 and there all The same.....
    08-30-2015 12:47 PM
  15. Jalil Khan1's Avatar
    Same happen here I am in Kuwait I bought my Galaxy s6 in July and its stop working in August and when went to the service center they says same thing even though haven't touch the water but they says its water damage ( liquid Damage ) and they was asking me to pay $320 to get it repair and my phone was still under warranty and I try to talk to them but they don't want to listen to me and once I received my phone from them it was open and they didn't closed properly after checking. I don't know what to do with. i talk to there agents they says the same that we can't help you on it this is the policy of Samsung. Only one thing not to buy Samsung product any more that's all I can do.
    09-02-2015 09:23 AM
  16. Susannah Bourque's Avatar
    I just got my Galaxy S6 last week and it started acting crazy Tuesday and Wednesday and this morning it wouldnt charge bc it was overheated. I took it in to Sprint and I was told the charging port was all corroded. I ask how this was possible when it had been no where near water and I was told moisture from somewhere. I told the tech that it had to have come corroded and he arrogantly said No, it didnt come like that. How do u know I ask, do you inspect each new phone that comes in before it goes out to the customer? I am calling Sprint and the Samsung!!
    This is ridiculous
    09-03-2015 08:16 PM
41 12