12-02-2018 03:58 PM
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  1. Wqervpgame's Avatar
    SIr Can I ask a Question My phone stuck in bootloop and i want to backup my files cant acces the disk
    02-02-2018 10:14 PM
  2. B. Diddy's Avatar
    SIr Can I ask a Question My phone stuck in bootloop and i want to backup my files cant acces the disk
    See response in your other thread: https://forums.androidcentral.com/ge...ml#post6152835
    02-03-2018 12:15 AM
  3. pcwizkid's Avatar
    I have a similar issue. Ever since I upgraded to Windows 10. I can only see or transfer image files. Data files, videos, music, etc will not show up, so I obviously can't transfer them. It worked fine using windows 7. I'm hating windows 10 more and more each day. Anybody know if this is the way windows 10 wants it? Or is it some kind of bug? Is there any way to fix it? I'm using a Samsung Galaxy S4.
    I fixed mine. In Developer Options ~ Select USB Configuration and change it from PTP (Picture Transfer Protocol) to MTP (Media Transfer Protocol) Another poster tells how to hit the Build Number in the About Phone 7 times to enter developer mode. Hope this helps others.
    08-14-2018 09:42 AM
  4. Skydevil14's Avatar
    Go to Settings > About Device and tap on Build Number seven (7) times. This will enable Developer Options. Then go to Settings > Developer Options and you will see USB Debugging, so that you can put a check in the check box.
    Thank you So Much. I Will NEVER understand why they feel the need to randomly change things like this. I was able to access all the files on my phone Friday at work. I get home on Saturday and was not able to see anything.

    This seems to have worked.

    Update: 10 min later... This showed me the file folders but not the files.
    12-02-2018 08:20 AM
  5. B. Diddy's Avatar
    Welcome to Android Central! Let's back up a bit -- are you connecting your phone via USB to a PC or Mac? When you connect, are you swiping down the notification panel and tapping the USB icon, then selecting MTP?
    12-02-2018 03:58 PM
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LINK TO POST COPIED TO CLIPBOARD