The battery issue is still killing me. I've tried deleting certain apps..I've had brightness on the lowest setting possible..no live wallpapers. It's not rooted. Hardly ever play any games..dont listen to music..or watch videos. Don't use facebook. I don't do any of these things, simply because the battery dies with just a few texts and phone calls a day! It's not fair that I'm not able to get the most out of such a great phone. I don't know what else to do other than a factory reset. I've tried going to Sprint they do nothing of course. I've had the phone less than 2 months. Is there any way I can back up my contacts at least though? PLEASE HELP! I'm about to pay for a different phone..because this issue is driving me mad. Is there anything I should know before I do a factory reset? I don't want to make things worse than they already are!!