1. eptiger's Avatar
    So I upgraded to ICS and stock email worked just fine, but I did a factory reset and cache wipe to fix battery issues and now I can't log in to my corporate e-mail from the stock app anymore Touchdown works, but I hate it.

    I tried wiping again with no luck. I did log on to my OWA site and removed that device from my mobile device list (removed all of them, actually, from my past history) and still no dice. When I try logging in there is an entry there showing the sync attempt and it says the device is "OK", but no information on when the last successful sync was.

    I also tried wiping the app data several times - no dice. Any suggestions?
    08-18-2012 08:18 PM
  2. thenameisnigel's Avatar
    So I upgraded to ICS and stock email worked just fine, but I did a factory reset and cache wipe to fix battery issues and now I can't log in to my corporate e-mail from the stock app anymore Touchdown works, but I hate it.

    I tried wiping again with no luck. I did log on to my OWA site and removed that device from my mobile device list (removed all of them, actually, from my past history) and still no dice. When I try logging in there is an entry there showing the sync attempt and it says the device is "OK", but no information on when the last successful sync was.

    I also tried wiping the app data several times - no dice. Any suggestions?
    Look in your sync settings and check to make sure the sync icon is green.
    08-18-2012 11:13 PM
  3. eptiger's Avatar
    Look in your sync settings and check to make sure the sync icon is green.
    It doesn't appear in my sync settings because I can't even get it to connect since I get the "Unable to connect server" error when I log in (though the exact same settings work with Moxier, Touchdown, and Road Sync - none of those integrate as well as stock e-mail though)

    Elton
    08-20-2012 02:13 AM
  4. thenameisnigel's Avatar
    It doesn't appear in my sync settings because I can't even get it to connect since I get the "Unable to connect server" error when I log in (though the exact same settings work with Moxier, Touchdown, and Road Sync - none of those integrate as well as stock e-mail though)

    Elton
    Factory reset , and if that doesn't work contact your network administrator , and ask do you need any certificate-based authentication to access the server .
    08-20-2012 09:14 AM
  5. Fatherboard's Avatar
    When you go to the email app, go to settings and change the fint size to NORMAL. for some reason the ics update switches it to small

    Sent from my SPH-D710 using Android Central Forums
    08-20-2012 02:27 PM
  6. eptiger's Avatar
    Factory reset , and if that doesn't work contact your network administrator , and ask do you need any certificate-based authentication to access the server .
    Already tried this, as mentioned in my initial post. My company wouldn't provide any additional support and just said to use Touchdown instead since only my phone appears to not work. I do need SSL to connect and SSL is enabled.

    When you go to the email app, go to settings and change the fint size to NORMAL. for some reason the ics update switches it to small

    Sent from my SPH-D710 using Android Central Forums
    I can't get past the login screen - there is no font size option and I don't think that'll impact authentication.

    Elton
    08-22-2012 02:59 AM
  7. Corrupt_Data's Avatar
    Push a working email.apk to your phone?

    Sent from my Nexus 7 using Tapatalk 2
    08-22-2012 03:25 AM
  8. thenameisnigel's Avatar
    When you go to the email app, go to settings and change the fint size to NORMAL. for some reason the ics update switches it to small

    Sent from my SPH-D710 using Android Central Forums
    Wait, what does font have to do with authentication?

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    Corrupt_Data likes this.
    08-22-2012 11:36 AM
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