1. chewedpup's Avatar
    I have just arrived in the UK for 6 weeks with my lovely Samsung SII (Sprint). I have noticed an unknown icon in the notification bar - it's a circle with a line through it, and when I pull the notification bar down, I see "searching for service". This is towards the top of the screen, but the actual circle with the line through it does not show up when I pull the notification bar, it still stays at the top on the right. As a result, my battery has gone from 100% to 75% in FIFTEEN minutes - obviously whatever it's doing is totally draining the battery. I have disabled the 3g Data box under MOBILE NETWORKS (network settings) - that doesn't do anything. I tried changing from sprint to automatic back to sprint (in roaming mode) - that does nothing (icon still there). The only time it will disappear is if I put on airplane mode - then it goes away but then I can't use wifi to send and receive emails - so that defeats the purpose. I have attached screenshots of both screens. Anybody know what this icon is? Anyone know how I can stop my phone from constantly searching for service while I'm in the UK, without putting it into airplane mode? THANK YOU
    Attached Thumbnails Unknown icon in notification bar, and unable to turn "searching for service" off-screenshot_2012-12-16-21-04-202.png   Unknown icon in notification bar, and unable to turn "searching for service" off-screenshot_2012-12-16-20-58-28.png  
    12-16-2012 03:20 PM
  2. ReDDevil2112's Avatar
    "Circle with a line through it" means it's crossed out. You know, like the signs with a cigarette in a red circle with a line through it? That means "no smoking". In this case, that icon is where your reception is displayed. Meaning you have "no reception" or no service. That's why the icon changes into an airplane in airplane mode; it's not that there's no service, it's that you turned it off.

    The reason your battery is dying so fast is because the phone works harder when the signal is weaker. With no signal, the phone is spending all is power searching. Airplane mode tells the phone to stop searching, so battery life is much improved.

    You can still use wifi in airplane mode. Enable airplane mode, THEN turn on wifi.

    Sent from my Galaxy S II
    UJ95x and basit012 like this.
    12-16-2012 09:54 PM
  3. chewedpup's Avatar
    THANK YOU THANK YOU THANK YOU THANK YOU! How thick am I that I never even tried that? I assumed wrongly that once in airplane mode, you could not get service OR connect to wifi, so I never even tried. I put it in AM, then clicked on wifi - and voila, there's no more searching for signal, that round circle with the line through it that means no service has gone, and my battery is now as good as gold, lasting for hours! THANK YOU THANK YOU. Just feel stoooopid now! such a simple solution.
    12-17-2012 07:05 PM
  4. ReDDevil2112's Avatar
    You're welcome. I thought the same as you at first, but figured I'd try anyway and was surprised when the wifi ended up connecting.
    Glad I could help

    Sent from my Galaxy S II
    12-19-2012 12:44 AM
  5. Larry Cohen's Avatar
    "Circle with a line through it" means it's crossed out. You know, like the signs with a cigarette in a red circle with a line through it? That means "no smoking". In this case, that icon is where your reception is displayed. Meaning you have "no reception" or no service. That's why the icon changes into an airplane in airplane mode; it's not that there's no service, it's that you turned it off.

    The reason your battery is dying so fast is because the phone works harder when the signal is weaker. With no signal, the phone is spending all is power searching. Airplane mode tells the phone to stop searching, so battery life is much improved.

    You can still use wifi in airplane mode. Enable airplane mode, THEN turn on wifi.

    Sent from my Galaxy S II
    There's just one problem with this theory. I had the same problem, and then I rebooted my phone. Suddenly, sitting in the exact same spot where I had "no signal", I had a full signal when the phone came back up. This is a software or kernel bug. I have a Galaxy S4 so this won't help to point the finger at Samsung or Android. I also have T-Mobile service, but as I said, this has nothing to do with the actual signal. The signal was there the whole time, but something broken in the phone was preventing it from picking up the signal.
    07-11-2013 06:08 AM
  6. Josh Rainwater's Avatar
    Did you ever find a solution for this problem?? I have a flashed Note 2 on the cricket Network and it has just recently started doing the same thing "searching for service". I took it back down to where I had it flashed and they had no clue... I have been using it for 3-4 months and have never had one issue until just last week, not it seems to happening all the time!
    08-01-2013 06:04 PM
  7. Ricky Hernandez1's Avatar
    HI,., Just join this forum. I'm having problem also with my Samsung Ace. I don't have signal on my phone. can't received messages and can't make calls coz of "Circle with a line through it" above my phone. Please help. Thankz.. Please see attached.
    Unknown icon in notification bar, and unable to turn "searching for service" off-sc20131029-185905.png
    10-29-2013 06:09 AM
  8. AliKhan051's Avatar
    Unknown icon in notification bar, and unable to turn "searching for service" off-screenshot_2013-12-08-18-40-10.jpg
    Please help me to get the rid of this strange icon near WIFI signal Galaxy S3 SHV-210L Korean version Android 4.3
    I have just arrived in the UK for 6 weeks with my lovely Samsung SII (Sprint). I have noticed an unknown icon in the notification bar - it's a circle with a line through it, and when I pull the notification bar down, I see "searching for service". This is towards the top of the screen, but the actual circle with the line through it does not show up when I pull the notification bar, it still stays at the top on the right. As a result, my battery has gone from 100% to 75% in FIFTEEN minutes - obviously whatever it's doing is totally draining the battery. I have disabled the 3g Data box under MOBILE NETWORKS (network settings) - that doesn't do anything. I tried changing from sprint to automatic back to sprint (in roaming mode) - that does nothing (icon still there). The only time it will disappear is if I put on airplane mode - then it goes away but then I can't use wifi to send and receive emails - so that defeats the purpose. I have attached screenshots of both screens. Anybody know what this icon is? Anyone know how I can stop my phone from constantly searching for service while I'm in the UK, without putting it into airplane mode? THANK YOU
    12-10-2013 12:40 AM
  9. AliKhan051's Avatar
    Kindy help me to get the rid of this strange icon near wifi signal Galaxy S3 koren version SHV-210L Android4.3
    Unknown icon in notification bar, and unable to turn "searching for service" off-screenshot_2013-12-08-18-40-10.jpg
    Fadzie Thusabantu and fky96 like this.
    12-10-2013 12:52 AM
  10. Shaik Ali's Avatar
    Hi
    Are you able to find out about the icon? I too trying for it. Please let me know if you found it.
    01-08-2014 12:53 AM
  11. vaibhav khandekar's Avatar
    hi,

    do you find any solution for this? i am having same problem from yesterday with my note II LTE. please help me if anyone get solution of it.

    thanks.
    02-15-2014 08:32 AM
  12. henry cuskin's Avatar
    Why has my moto g got white circle with line through it

    - - - Updated - - -

    Why has my moto g got white circle with line through it
    03-21-2014 12:13 PM
  13. freakydrew's Avatar
    On the Note 3 it means you have blocking turned on
    04-03-2014 09:31 PM
  14. fky96's Avatar
    Did you found out what is it??
    06-29-2014 04:30 AM
  15. Tina Hua's Avatar
    Don't feel stupid! Thank you for posting the question because I had the same problem and you helped me and likely many other people too. Cheers!
    07-18-2014 08:50 PM
  16. Michael Rhodes's Avatar
    Mine is on the left top of the screen, and the line in the circle is horizontal. I have a note 4 from tmobile. Sliding notification down shows no text to go with the symbol. Anyone know what this is?
    04-01-2015 01:14 PM
  17. Howard Polack's Avatar
    It is your notifications shut off or set to none. Hold your volume up or down and then press on the Bell in right side of the volume control display menu. Then select priority or all.
    06-20-2015 07:58 PM
  18. awelschmyer's Avatar
    Did you ever figure out how to get rid of the circle with line? I am having the same issue. Thanks.
    06-01-2016 03:09 PM
  19. Cynthia Best's Avatar
    HI,., Just join this forum. I'm having problem also with my Samsung Ace. I don't have signal on my phone. can't received messages and can't make calls coz of "Circle with a line through it" above my phone. Please help. Thankz.. Please see attached.
    Click image for larger version. 

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    I've called and reset and master resetmy mom's phone I've tired everything help please
    07-09-2016 09:04 PM
  20. mrargon01's Avatar
    I've called and reset and master resetmy mom's phone I've tired everything help please
    On AXON 7, go to settings / sound / do not disturb and turn it off
    02-19-2017 10:14 AM
  21. Tank Danny's Avatar
    I have a LG LS what is the red circle with a slash thru it right next too the green phone icon in my call log
    04-10-2017 08:59 PM
  22. Md faiizz's Avatar
    Hyyy I m having problem in mysamsung j7 prime...
    One circle having + sign inside it coming on top of my screen..
    Nd battery is draining very fastly....
    Please... Help me..
    Attached Thumbnails Unknown icon in notification bar, and unable to turn "searching for service" off-screenshot_20170929-093439.jpg  
    09-28-2017 11:09 PM
  23. Javier P's Avatar
    Hyyy I m having problem in mysamsung j7 prime...
    One circle having + sign inside it coming on top of my screen..
    Nd battery is draining very fastly....
    Please... Help me..
    Welcome to the forums. That's the data saver icon. You can disable/enable this feature in settings - data usage.
    09-29-2017 06:31 AM
  24. LewisEllie81's Avatar
    Well on my phone it's when I put onto silent it appears to show up no interruptions
    10-06-2017 09:00 PM

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