12-30-2017 07:03 PM
43 12
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  1. envy1111's Avatar
    I have read the thread below regarding this picture messaging failure. I have a Samsung Galaxy 4, never had an Android before. Phone is fine, having issues with this picture messaging though, no idea why the pictures will no download. Have data on, did all the tips and tricks below, but none of it is working. Help??
    11-06-2015 09:34 PM
  2. HardLuckChamp's Avatar
    I've got a galaxy s4 and just recently I've gotten 2 pics in email..when I click on download it dissapears...where did it go??
    11-10-2015 10:51 PM
  3. Kathryn Liotta's Avatar
    I have the same problem. Its frustrating as h*ll.
    05-13-2016 12:20 PM
  4. Trevor Gorman's Avatar
    Turning auto retrieve OFF on mms settings has just fixed wife's phone after not working for months! Thank you to those who suggested it. Now in wife's very good books! Thank you.
    The strange thing about turning off auto retrieve is that you now have to do what the phone should do automatically. I would leave it on and make sure your data is on in settings/data usage/mobile data

    WiFi alone will not let pics download in messenger. I keep my data off to prevent over use and as soon as I turned it on and went to each failed media message and tapped they all came through no problem.

    Its a data thing Hope this helps😊
    08-24-2016 02:29 PM
  5. Jencaleb1325's Avatar
    There are times when I receive pictures in text messages that fail to download when I click the "download" button in the text messages. What is the cause for this (if anyone else is experiencing this) and how can I correct this? Is there a work-around that I can do to get the pictures to download?

    Thanks!
    I am having the same problem did you ever find a way to get the to download
    09-02-2016 08:43 PM
  6. bayounola's Avatar
    My wife had the same problem after getting a newer cell. You need turn off the wifi network the hit download . It will work. It's something to with the size of the text or speed
    09-04-2016 11:15 PM
  7. Cher44's Avatar
    It will not let me save any pictures
    09-18-2016 08:27 PM
  8. B. Diddy's Avatar
    It will not let me save any pictures
    Welcome to Android Central! Can you give more details? Do you actually have a Galaxy S II Epic 4G Touch, or a more modern phone?
    09-19-2016 03:35 AM
  9. GeneatYass's Avatar
    Thanks guys - you were right - download was turned off
    10-24-2016 11:29 PM
  10. Keenan Heightley's Avatar
    When I spoke to T-Mobile they were very helpful. Go to Settings, Mobile Network Settings. Click on Acces Point Names (APNs). Tap on Menu (bottom left side of phone) Click on Reset to default. Should work. It helped me. Love my T-Mobile <3
    Thank you solved it for me after many months of frustration.
    12-27-2016 06:11 PM
  11. Cindylou2's Avatar
    There are times when I receive pictures in text messages that fail to download when I click the "download" button in the text messages. What is the cause for this (if anyone else is experiencing this) and how can I correct this? Is there a work-around that I can do to get the pictures to download?

    Thanks!
    I have now download option
    01-17-2017 12:09 AM
  12. vvajk's Avatar
    Picture video received say "cant be downloaded" nor share nor save in either format net is ok

    Picture video captured by camera cannot be saved it shows black screen when i try and reach my gallery
    thanks
    ajay
    02-11-2017 02:46 AM
  13. ssavannah3's Avatar
    Thank you so much...it works now
    03-08-2017 11:21 AM
  14. Karena3Petty's Avatar
    Can you help instruct me on how to fix this. It started when I had fb messenger and my granddaughter change recieve SMS in messenger I changed back removed messenger and fb app from my galaxysj36 but still every thing I have tried does not work. Plz if any way you can give me guidance I'd be most greatful.
    07-12-2017 10:01 AM
  15. Karena3Petty's Avatar
    Data is on it stopped when fb messenger took over SMS thanks to my grand daughter . I reset it back and since have deleted fb and messenger from my phone. Do you think I should reinstall messenger and ask them if they could return my SMS to be under my original my messagging control
    07-12-2017 10:11 AM
  16. Karena3Petty's Avatar
    I am missing out on so many captured moments but fb and messenger just upset me so I avoid there feed
    07-12-2017 10:14 AM
  17. JLBME98's Avatar
    I have an S8+ on sprint. I turned auto download off, wifi of, using cellular data, tap on picture, and also long press on pic and view info. After that they showed up and they had been not showing for two days.
    09-13-2017 10:37 PM
  18. EGuevara123's Avatar
    Please Help. I just activated and gave a Moto X Gen 1 to my daughter for Christmas. I once had the same phone and now have Moto X Gen 2. We both are using Google messenger as our default SMS. On mine I can receive pictures via the SMS just fine but she cannot. When a picture is sent to her it asks to tap the icon but the cursor just continues to spin and not download. What do you suppose is the problem? I remember this happening to me when I had the similar phone. But I don't remember how I resolved it. Hope to hear back from somone.
    12-30-2017 07:03 PM
43 12

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