1. skwiek's Avatar
    So my wifes S3 was working fine until they pushed JB a few weeks ago. Then she could no longer receive voice calls. She CAN call out fine though. And she can send and receive texts. When you call her number it never rings on her end.. If I call, i hear it ring 4/5 times, and then it goes to voice mail. There are no error codes that come up on her phone at all. When she took it to the sprint store, they said it was because of the towers down from the storm. But my phone (S2 - ICS) works fine as do my kids phones. I have done a factory reset with no luck as it still does the same thing. I am at a loss. Any ides from people out there? I would think the radio part was off, but she makes calls fine. Is it possible for her to be dropped from the sprint system for recieve calls only?
    11-19-2012 11:38 AM
  2. mrsimps's Avatar
    Are you guys using Sprint's Google Voice integration? I started experiencing similar calling issues after the JB update. I had to uninstall GV until there is word of some fix. My phone wouldn't allow callers to call or allow me to dial until I uninstalled GV. Now, everything works as it should.
    11-19-2012 02:09 PM
  3. jay28w's Avatar
    Are you rooted? I had a similiar prob with one of the ROMs I installed, but it went away after I re-flashed LJ7.

    Regarding Google Voice, my girl friend and I both use GS3's with no prob. Hers is not rooted, and is with stock JB ROM. We do not do Voice integration with our Sprint #'s, and everything works well.

    11-19-2012 04:32 PM
  4. skwiek's Avatar
    No google voice app, nor is she rooted. Just the stock ROM. I am stumped as well as Sprint.
    11-19-2012 07:04 PM
  5. manush1's Avatar
    My phone did the same thing last week. This week my galaxy has been working fine though(unless people haven't been leaving me messages). Maybe just give it some time.
    11-20-2012 12:32 PM

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