1. cb2367's Avatar
    Since Feb. 4, any voicemail message I have received has been duplicated. I don't know if that's the date this started, but I just now noticed it. I did a manual update to the new voicemail (which I understand is now apparently included with the 4.1.2 update). In the voicemail list, one entry is the voicemail and the other entry is just a 0:00 length message. For example, I am working with Sprint ticket support in regards to service issues. I missed a call from them and they left a voicemail. The voicemail currently looks like this:



    In the example above, both of these "messages" were on the same day at the same time.

    I called Sprint support but the only thing they could do apparently was reset the voicemail software which would delete all the messages. In the Sprint forums, there seems to be a couple of discussions regarding duplicate text messages. The solution being offered for that issue is to powercycle. While I am not receiving duplicate text messages, I did powercycle the phone but it didn't change anything.
    02-14-2013 04:51 PM
  2. RTan's Avatar
    I believe there is nothing wrong with your Voicemail app. Most likely it was related to the Mailbox services!
    02-15-2013 12:29 AM
  3. MMSTEGALL's Avatar
    I disagree with the response below. I too have the identical problem. And when I say identical, I mean you desribed it to a T. My duplicates started on the 22nd of January 2013. It must be with this latest update. Please keep me posted since you have a ticket open with Sprint. Thank You!
    02-17-2013 02:23 AM
  4. Thatthomasguy13's Avatar
    Same problem here! Mine started Jan 24th. I'm pretty sure it was right after the update, too :/
    02-17-2013 12:52 PM
  5. wess580's Avatar
    Same here

    Sent from my SPH-L710 using Android Central Forums
    02-17-2013 01:56 PM
  6. meyerweb#CB's Avatar
    I don't get a lot of VMs, but just checked and it turns out I have one duplicated VM just as described above. Does appear to be a bug in the new VM app.
    02-17-2013 09:03 PM
  7. robinshope's Avatar
    I am not certain of the date but around the same time as everyone else here this started happening to me too. Some times I even get 4 or 5 of the same voicemail! This fills my inbox, I no longer can download messages and therefore I miss important messages. I contacted Sprint,they reset my voicemail but the problem still exists. Has anyone gotten this resolved? If so, what was the solution?
    03-13-2013 08:08 AM
  8. jordo487's Avatar
    I have also been having this problem for the last few weeks (not sure the exact day it started).
    03-13-2013 09:47 AM
  9. Ramer84015's Avatar
    Do any of you have Nova Launcher installed? I just installed it today and now have duplicate voice mails.
    03-14-2013 05:56 PM
  10. meyerweb#CB's Avatar
    I do use Nova. That's interesting. I don't understand why that would matter. Did you also just update to 4.1.2 by any chance? That update includes a new Sprint VM app, which seems to be the real issue.

    Why don't you try going back to the TW and see if your duplicate emails go away.
    03-14-2013 11:04 PM
  11. lakers1fan's Avatar
    I also have the same issue and evn have 4 or 5 of the same message like one person also said. I use Nova Launcher as well. Im curious, if anyone has stopped using the launcher and the issue went away?

    Sent from my SPH-L710 using Android Central Forums
    03-26-2013 04:46 PM
  12. Jake Jager's Avatar
    I do not run Nova Launcher, I use Go Launcher though. I too notice all my voicemails duplicating some time after the last update. what's more is I do not get my voicemail notification immediately, sometimes it can take up to an hour before I get a notification and then, because of the duplication issue, I get 10 or 15 seperate notifications! It cannot be the launcher...no way! I think I'm going to role my VM appback...uninstall updates till someone finds us an answer

    I have a Samsung Epic 4G (original Galaxy S)
    04-02-2013 07:13 PM

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