10-16-2015 01:28 AM
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  1. davidtm's Avatar
    Called Sprint last night and (eventually) had them submit a "case" to the"back office". According to this xda thread - Sprint SIM Unlock - xda-developers - that's promising. Sounds like Sprint was initially using Apple software, thinking they were unlocking phones when they really weren't succeeding. Since early June, they have a new system which sounds like it actually works. In my case, I'm having to argue that being a Sprint customer for >10 years trumps the 90-day rule. Fortunately, my trip overseas will occur after the 90 days anyway.

    UPDATE: Got the Sprint email today that I'm unlocked. Now to shop for a SIM card to activate . . .
    06-30-2013 11:55 AM
  2. davidtm's Avatar
    Update:
    Got the overseas SIM card today, and, lo and behold, my phone recognized it (No locked message) and asked for which of the list of carriers! Will activate the SIM when closer to departure. Yay!
    07-15-2013 08:44 PM
  3. w0ng's Avatar
    any idea how to get it unlocked besides of calling sprint?

    Sent from my SCH-I605 using Tapatalk 4 Beta
    07-15-2013 09:01 PM
  4. gollum18's Avatar
    any idea how to get it unlocked besides of calling sprint?

    Sent from my SCH-I605 using Tapatalk 4 Beta
    That's the only way, as any other way is illegal.

    Sprint GS3 Running TN's Msg and Chubbs
    07-15-2013 09:23 PM
  5. liam83's Avatar
    That's the only way, as any other way is illegal.

    Sprint GS3 Running TN's Msg and Chubbs
    and now we need pay to stupid sprint for 90 days more peoples not need this ? we need original unlock solution we work now and all be ok !!!
    07-27-2013 12:49 AM
  6. pxco's Avatar
    but how you released the SIM slot? in my device, the SIM slot is locked!
    07-31-2013 11:39 AM
  7. Almeuit's Avatar
    but how you released the SIM slot? in my device, the SIM slot is locked!
    You can have Sprint unlock you for International use only. You have to call them.

    Sent from my T-Mobile HTC One using AC Forums.
    07-31-2013 12:44 PM
  8. jesmann's Avatar
    look over on XDA in the Sprint HTC One General section for a manual unlock need root and terminal on the phone
    08-16-2013 01:08 PM
  9. pjgreenflower's Avatar
    Question about the SIM card - from what I understand its only purpose is to connect to the 4G network. So is it required for phone activation and voice calls/texting? Also, are the SIMs tied to the user's account like with GSM SIMs, or will it connect as long as it has any Sprint SIM inside?
    08-17-2013 06:56 PM
  10. GMGarcia's Avatar
    Just to let yall know im a service member and i have been overseas for two years and some change, and i have brought over a 4s and a HTC One and i have been able with no problem us SIM cards from Bahrain, Dubai, Spain, Italy, Greece, Djibouti, and some other countries.
    08-19-2013 04:35 PM
  11. sjcdal's Avatar
    Update.... I posted earlier as purchasing the phone outright (ouch..$600+ out the door) near launch day. They would not unlock even with this setup until 90 days had passed. Well, it is over 90 days and it was pretty easy to get it unlocked. Used Chat on sprint.com...they directed me to international. Mine changed within a couple of minutes, they initially balked on my son's ONE that he also purchased outright about 30 days ago. But even that came through approved within a couple of hours..
    09-20-2013 12:01 PM
  12. ashnapri's Avatar
    I just moved to Mexico on a Temp assignment and brought my HTC One from Sprint. Sprint wont unlock your phone for the first 90 days even when you have been with them for 10 years. Finally the phone was unlock by Sprint after 90 days and bought a Telcel Sim Card and it is working but the Data plan is not working on 4G only GSM which is really slow and by the way the phone needs to be in the US for the unlock to be update.
    09-25-2013 07:28 PM
  13. ashnapri's Avatar
    My phone was unlock by Sprint and I am using a Sim card from another carrier in Mexico but the data is only working on GSM. I called Sprint for help and they actually cleaned their hands and advise it is something that needs to be fix by the carrier in Mexico which is not too much help
    09-25-2013 07:31 PM
  14. ashnapri's Avatar
    My Sim card is working but the 4G does not work overseas right now is only GSM
    09-25-2013 07:33 PM
  15. Almeuit's Avatar
    My Sim card is working but the 4G does not work overseas right now is only GSM
    How many times you going to post that? Lol :P. The carrier you are using is obviously GSM and that's the only reason it's working on that setting.

    Sent from my T-Mobile HTC One using AC Forums.
    kct1975 and ram1220 like this.
    09-27-2013 07:05 AM
  16. Puzzlegal's Avatar
    My Sim card is working but the 4G does not work overseas right now is only GSM
    Does the carrier you are on use the same lte bands as the phone supports? How about 3g?

    You can usually look that stuff up on wikipedia.
    09-29-2013 03:30 PM
  17. 06klr650's Avatar
    my htc evo design 4g works just fine with a foreign sim. I am on sprint & never unlocked it, just went. hopefully the One works the same.
    10-03-2013 01:30 PM
  18. CMarkOne's Avatar
    I spent 10 days in the Philippines earlier this month and can give a few insights at how this works on the HTC One:

    - Purchased the phone and renewed my contract late May. Had to wait 90 days for the unlock (inadvertently called Sprint Care 2 days before my 90th day to try to unlock the phone, International put my request through but the "approval" email did not come through until the 91st day activated)
    - Went to UICC Unlock in Settings -> System Updates and updated my phone for unlocking
    - Upon arriving in the Philippines, had to be setup with a prepaid micro-SIM
    - Was able to get 2G and 3G coverage in the Philippines. As expected, did not get LTE in the country as their LTE bands weren't compatible with Sprint's version of the HTC One

    So, in short, don't expect LTE usage internationally with the Sprint version of the HTC One, even using a local SIM, as Sprint's LTE frequency and band are really only found in the US.
    10-23-2013 03:50 PM
  19. bobavader's Avatar
    I bought a One in June. Within a week it became obvious I had been given a handset with a bad battery and I took it back to Best Buy for a replacement. While the guy was doing the setup on the replacement he took the SIM card out of the bad handset, dropped it into a tiny ziplock bag and gave it me. He said don't loose this because it's like gold. So, it's been sitting on my desk for the last 5 months and I have no idea what to do with it. Is it really worth anything? Can I sell it or should I hold on to it?
    11-10-2013 10:33 AM
  20. U Pyae Phyo's Avatar
    I have sprint Htc One.But I can't activated .I'm From Myanmar. How to activate the sprint htc one without sprint sim card?
    03-09-2014 04:19 AM
  21. Roger Carvajal's Avatar
    I too have a Sprint HTCOne and traveled to Colombia...I had to get my phone "unlocked" making it a worldwide phone and using any sim card from any carrier, foreign or domestic. These phones are locked to the carrier you bought the phone from and need to be "unlocked" your carrier will unlock your phone for you if you ask them to. Good luck.
    03-27-2014 07:52 AM
  22. jayram1408's Avatar
    Here is the CORRECT answer

    Network 2G/ 2.5G - GSM/GPRS/EDGE: 850/900/1800/1900 MHz
    3G - WCDMA:
    EMEA: 850/900/1900/2100 MHz with HSPA+ up to 42 Mbps
    Asia: 850/900/1900/2100 MHz with HSPA+ up to 42 Mbps
    AT&T: 850/1900/2100 MHz with HSPA+ up to 21 Mbps
    Sprint: 850/1900/2100 MHz with HSPA up to 14.4 Mbps
    Verizon: 850/900/1900/2100 MHz with HSPA+ up to 14.4 Mbps
    Tmus: 850/AWS/1900/2100 MHz with HSPA+ up to 42 Mbps
    3G - CDMA
    Sprint & Verizon: 800/1900 MHz
    4G - LTE:
    EMEA: 800/900/1800/2600 MHz
    Asia: 700/900/1800/2100/2600 MHz
    AT&T: 700/850/AWS/1800/1900/2600 MHz
    Sprint: FDD 800/1900 MHz , TDD 2600 MHz
    Verizon: 700/AWS/1800/2600 MHz
    Tmus: 700/AWS MHz
    07-19-2015 08:15 AM
  23. jayram1408's Avatar
    Beauty is in the eye of the beholder
    07-19-2015 08:21 AM
  24. Josh Mcintire's Avatar
    Call sprint once you have the uhcx in system updates instead of firmware update, they can help you through the process, I just did one for a customer tonight. Or get it rooted and flash s network unlocked Rom to it if not......
    creighton runyon likes this.
    10-16-2015 01:28 AM
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