06-03-2014 12:44 PM
47 12
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  1. luvsmobile's Avatar
    I really want this phone to be great but I am experience problems with my Black HTC One from Sprint.

    1. First my phone started vibrating constantly. I tried to restart but the phone kept vibrating even when off. The vibration does come and go and also changes in intensity but when it starts it usually will be an hour or so before it stops.
    2. I have also had problems connecting to networks. Sometimes not receiving any data and worst case shows a strong connection but will drop a phone call every 2 minutes.
    3. I am receiving a recurring error regarding no SIM card installed. There is a SIM installed which has not been touched and the message goes away and comes back a few times a day.
    4. Finally the phone has started rebooting by itself. I have not been able to narrow down what causes this. Sometimes I can use the phone for hours before it happens and sometimes it happens as soon as I unlock it. The most frustrating thing is that once it starts rebooting it will continue to reboot over and over again usually on reaching the Sprint logo before it starts again. When it gets in this reboot mode it will continuously reboot for an hour or two before stopping.
    Wow... Obviously I can only use my own experience with the One as a frame of reference.

    since mine has had none of those issues (in fact no issues at all come to mind)

    You got a bad one!!
    05-27-2013 10:11 AM
  2. infamous84's Avatar
    im having issues with the proximity sensor on my one, what are my options?
    06-03-2013 09:16 AM
  3. Chris Keblitis's Avatar
    A bit disappointed in Sprint. They are supposed to be the experts in this field, yet they were no help at all, and actually everyone (at the Newport News store in VA anyway) was quite rude and determined to be of no help. Finally, days later, I went in and requested a new SIM card... That did the trick.

    My previous SIM card was not allowing me 4G access. I won't pretend to be a cell phone expert. I have no Idea why replacing the SIM card worked, but it did. I hope this will help anyone else having a 4G connectivity issue.
    06-04-2013 05:28 PM
  4. Jeremy Phelan's Avatar
    I love this phone, but I am having serious issues with internet connection and with streaming apps such as Pandora. Internet always seems to seriously lag or not work at all at the most inopportune times. Every time I am in a large store my internet will not work, I then check my setting to ensure I am on mobile data and I am, but still no connection. Also every time I try to open Pandora it either takes forever to load or just doesn't load at all. Anyone else having these issues? Any advice you could give would be greatly appreciate. I have seen how great this phone can be and how fast it is, but these bugs are driving me nuts and making rethink my decision to purchase it.

    Thanks,

    Jeremy
    06-04-2013 06:33 PM
  5. HalizDad's Avatar
    Not yet...I like the phone, just wish the volume wasn't that frickin' loud. I had to set my Gentle Alarm down to 15% as it freaked me out this morning.
    06-04-2013 11:33 PM
  6. HalizDad's Avatar
    Okay, I've got one but I'm not sure if it's a Ford issue, or Bluetooth API. When my phone is sync'd (2012 F150) my steering wheel buttons won't skip songs up or down. It worked with my S3. Any clue?

    Edit: Works fine if I turn OFF my WiFi connection...Weird
    06-06-2013 10:23 AM
  7. Maqsood Sadiq's Avatar
    I cant install viber samsumg duos error pakage is invailed
    06-06-2013 10:33 AM
  8. brycenull's Avatar
    Hello, I am having an issue with my HTC One. I can't connect to 4G, at all. I took it to a Sprint store where everyone of the employees was getting a 4G signal, in an area where it's well known to have a strong 4G signal. They looked at my phone and made sure LTE/CMDA was checked, which it is, but still no 4G signal. I'm beginning to think my 4G receiver is not working. Is there any app, or anyway I can force 4G on?

    Thanks,
    Chris
    Do you get any notifications that you do not have a SIM card inserted because if you do, you can either try taking it out then putting it back in or go to a Sprint Store and request for a new SIM card. If you do not get these notifications then you need to take it in to be replaced
    06-06-2013 03:30 PM
  9. geronimorex's Avatar
    I got my HTC One (on Sprint) up and running last night. Most details are coming together, but by far the most frustrating problem so far is that the phone refuses to rotate to landscape mode while in the HTC Sense interface. The main screens and the apps screen won't rotate. All other screens and apps rotate fine. Any ideas?
    06-06-2013 05:00 PM
  10. brycenull's Avatar
    I got my HTC One (on Sprint) up and running last night. Most details are coming together, but by far the most frustrating problem so far is that the phone refuses to rotate to landscape mode while in the HTC Sense interface. The main screens and the apps screen won't rotate. All other screens and apps rotate fine. Any ideas?
    Sense interface only work in portrait. Most of HTC apps will work in landscape but the Sense itself will not.
    06-07-2013 11:07 PM
  11. Carol Parrish's Avatar
    Yes having huge reception problem with HTC ONE Sprint. Goes from having one bar to none to no service. I upgraded from EVO and never had a problem. Have talked to Sprint seven or eight times over last 3 wks. Have been told device bad, tower down, tower having issues and finally told Sprint doesn't guarantee reception!! Any suggestions greatly appreciated.
    06-08-2013 04:13 PM
  12. brycenull's Avatar
    Yes having huge reception problem with HTC ONE Sprint. Goes from having one bar to none to no service. I upgraded from EVO and never had a problem. Have talked to Sprint seven or eight times over last 3 wks. Have been told device bad, tower down, tower having issues and finally told Sprint doesn't guarantee reception!! Any suggestions greatly appreciated.
    Your local tower might be going through the Revision project. I've been hearing about signal problems when they upgrade the towers. Try going to your local Sprint store and see what is going on. You never know if you have a bad device or not if you don't check. I would never trust calling Sprint, their customer service phone representatives are almost useless at times. Just try going to the Sprint store closest to you.
    06-08-2013 07:02 PM
  13. jdraket's Avatar
    Has anyone else noticed camera performance degradation since the latest system update? The pictures that I take now are horrible! I did have to exchange my One once so I'm not sure if it was the update or the new phone. My pics are very pixelated, blury and noticeably worse. Here's are two example pics:

    Anyone having any issues ?-imag0101.jpg
    Anyone having any issues ?-imag0119.jpg

    I contacted HTC and they told me to wipe the cache! Didn't work...

    Any other thoughts or suggestions?
    06-11-2013 11:36 AM
  14. newyorker545's Avatar
    Hey guys, I am on the launch team for the HTC One with Sprint.

    Is anyone having any issues that I can assist with?
    I have had my One since release date and love my it, except for one annoying thing.

    If I put the phone on Vibrate mode or even SIlent mode and I get an SMS message, the notification sound is activated, and my phone's ringer state is now normal, not vibrate or silent. I tried using the native sound profile, and Smart Quick Settings to no avail.

    Has anyone else seen this issue and know of a solution?
    06-13-2013 11:59 AM
  15. davidtm's Avatar
    I need to entirely silence my ringer all day at work, but want to know by vibration about calls and texts. I keep the phone in Normal mode, but hold down the volume button until it goes past silent to vibrate. This works perfectly, and I'm only embarassed by the ringer when I forget to do this.

    HTH
    06-13-2013 07:53 PM
  16. newyorker545's Avatar
    I need to entirely silence my ringer all day at work, but want to know by vibration about calls and texts. I keep the phone in Normal mode, but hold down the volume button until it goes past silent to vibrate. This works perfectly, and I'm only embarassed by the ringer when I forget to do this.

    HTH
    Have you tried your method with incoming text messages? I just tried and my text notification sound went off and changed my sound profile to Normal.
    06-14-2013 11:18 AM
  17. davidtm's Avatar
    Yeah, this works for calls and texts, and even weather alerts.
    06-14-2013 04:20 PM
  18. llallz's Avatar
    mines stuck in boot loop, tried to bring up the hard reset menu by holding the volume down button. As soon as i go to hit vol. down to select factory restore or reboot it vibrates and flashes back to the htc one quietly brilliant screen then goes black and so on. The phone however will launch in safe mode if i hold the power button and the phone is then fully functional, however; as soon as i let go the power button, a second or two later the phone shuts off and goes back to the vibrating htc quietly brilliant screen...?
    09-25-2013 08:35 PM
  19. barrycheese's Avatar
    Hi, I have a Galaxy S4. made 2 profiles My Wi-Fi and Night Wi-Fi Off, both were working for a couple of days with a notification saying Tasker Profile active, now for some reason it says no Profiles Active, any ides please ?
    10-28-2013 12:03 PM
  20. johnduncanyoyo's Avatar
    I keep having the FM Radio crash with a blue tooth error. This has been reported elsewhere if you look around and appears to be common to the phone after 4.3. http://forums.androidcentral.com/htc...-bt-error.html

    Blue tooth is off and it seems to be linked to the FMRadioService where I can reset it without rebooting the phone. Generally It crashes after an hour or two. No problems when I use things like TuneIn Radio but I would rather use the OTA signal when possible.
    11-13-2013 07:13 AM
  21. Rober Basmaciyan's Avatar
    Hey Everyone,

    I have the One for a week now. Generally it works great. After 2 system updates that came along (now running 4.3) I noticed that the call sound quality in both directions has deteriorated noticeably. At my end, I hear a high pitched squeak or rattle in the callers voices. The people I am talking to tell me I sound garbled/tinny to them. Before the updates. the sound was perfect. I don't notice the same problem while playing music. So that kind of rules out a blown speaker in the BlueAnt IQ3 that I am using. I am thinking either that there is a problem with the phone sound circuitry in the phone or the earset.

    I tested the earset with my older phone, and at least the incoming sound was OK. By process of elimination, I am leaning towards the idea that the most recent update to the One screwed up the BT phone sound.

    Oddly enough, I have older earsets (Plantronics and Jabra) that sound OK, but being several years older, they have different BT specifications (lower level) so it's not an apples-to-apples comparison. I like the BlueAnt because it started out with awesome sound and it has PBAP, so announces by name who is calling.

    I suspect that the phone sound and the music sound go through different paths. And Yes, I have updated the BlueAnt earset to the most recent firmware.

    Any suggestions would be appreciated.
    Rob
    11-16-2013 07:10 PM
  22. jlezlanc1's Avatar
    My App Drawer: clock/weather disappeared from top, quicklaunch bar disappeared from bottom
    06-03-2014 12:44 PM
47 12

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