1. Adam Bias's Avatar
    I am currently on software version 1.29.651.10 and download update 1.31.651.2 just fine, restart phone installing update and a red exclamation mark pops up every time on the update screen and fails. Have tried resetting phone completely yet still the same
    10-03-2013 09:54 PM
  2. benny3's Avatar
    I am currently on software version 1.29.651.10 and download update 1.31.651.2 just fine, restart phone installing update and a red exclamation mark pops up every time on the update screen and fails. Have tried resetting phone completely yet still the same
    Did you root it and install a custom recovery?
    10-03-2013 10:18 PM
  3. Adam Bias's Avatar
    Have not rooted phone at all, and haven't found anyone else with the same situation I'm thinking i might just need to replace the phone?
    10-06-2013 01:34 PM
  4. Paul627g's Avatar
    Sounds like your stock recovery isn't functioning which is needed to update

    Sent from my HTCONE using AC Forums mobile app
    10-06-2013 01:51 PM
  5. Adam Bias's Avatar
    Would it be a hardware issue then or something I might be able to fix on my end?
    10-07-2013 08:58 AM
  6. Paul627g's Avatar
    If your willing to unlock your bootloader and attempt to push the stock recovery back to the device...

    If your under carrier/store warranty you may want to exercise that option or warranty it thru HTC.

    Sent from my HTCONE using AC Forums mobile app
    10-07-2013 05:19 PM

Similar Threads

  1. HTC One SMS/MMS Question
    By ddillon80 in forum HTC One M7
    Replies: 14
    Last Post: 11-22-2013, 11:58 AM
  2. Page Buddy Screen won't save?
    By Juanus in forum Samsung Galaxy S3
    Replies: 4
    Last Post: 10-04-2013, 10:01 PM
  3. Was told Bestbuy won't price match Verizon:mad:
    By Harlemknight in forum Samsung Galaxy Note 3
    Replies: 23
    Last Post: 10-04-2013, 02:24 PM
  4. HTC announces $101 million operating loss for Q3 2013
    By Ry in forum General News & Discussion
    Replies: 5
    Last Post: 10-04-2013, 09:36 AM
  5. Replies: 2
    Last Post: 10-03-2013, 10:49 PM
LINK TO POST COPIED TO CLIPBOARD