1. Jessica Rhein's Avatar
    Hello all!
    My husband and I both have the LG G2 phones and we really like them (except for this last update).

    My husband has done something to his call screen that makes the screen turn incredibly small once the call has started. Basically, after starting the call, the screen turns very small and only has the option to end the call, no dialpad, mute, speaker, etc. We cannot figure out how to get it back to normal, and it is very inconvenient! Has anyone else had this issue?

    Thanks in advance.
    05-07-2014 11:58 PM
  2. Mikey47's Avatar
    Sounds like he's turned on QSlide for his phone app. In the top left corner of the phone window you should see a box with four arrows in it, touch this and the phone app should go back to full screen and you'll be able to see all the buttons again.

    Sent from my LG-LS980 using AC Forums mobile app
    05-09-2014 07:32 AM
  3. kiwicaro's Avatar
    Hi there,
    I am having this problem also, tried what you suggested and it is on a normal screen when I am dialing the number, but when the call is active/dialing it goes to a screen with a black background and this small box up the top with only an end button, as the OP said,

    Never mind, I thought I would turn off the phone, and voila!! its back to normal!! thanks for the help
    05-09-2014 06:33 PM
  4. Aezsar's Avatar
    I am currently having this issue as well and woukd appreciate a way to fix it too. It doesnt appear to be a Qslide issue, as the OP says, a completely black screen with only small contact picture and answer/end call buttons that persist through the entire call. Glad to know I'm not the only one experiencing this issue.
    Sure enough, turning off the phone then turning it back on fixed it. I forget to do that sometimes. Thanks for all the help!
    05-15-2014 04:11 AM
  5. Jenae Pavlak's Avatar
    Turning it off and back on helped me! Thank you!
    01-17-2015 11:07 AM
  6. Dovid Gross's Avatar
    This has happened to me a few times. What is going on is that the LG got confused about the "QuickWindow case." This is an accessory case that LG sells that has a window cutout in the front. When the case is closed, the phone is "smart" about displaying a mini-screen through that window.

    I have never had this case, but for some reason, once every month or two, the phone gets the idea that it is in the case during a call, and displays only the mini call window. Rebooting the phone (power reset) does seem to fix it.

    I haven't tried it yet, but there is also a setting for the QuickWindow that may help. GO to settings > general > system - Accessory, and turn off QuickCase window.
    02-16-2015 10:22 AM
  7. Masternav's Avatar
    You nailed issue and the solution, Dovid. I did try turning off the Quick Window in Settings, and that didn't work, or at least it didn't work without restarting the phone.

    Thank you!!! Most of the replies to this question out there are useless, because the responders don't understand the question.
    06-10-2015 03:06 PM

Similar Threads

  1. LG Stock Backup Not Working
    By jeffreynothing43 in forum Sprint LG G2
    Replies: 6
    Last Post: 05-18-2014, 05:41 PM
  2. port monitoring and alert
    By baxxc in forum Android Security Talk
    Replies: 0
    Last Post: 05-07-2014, 10:42 PM
  3. Can't really feel Neo's vibration eventhough the phone says it's set to strong.
    By Primetimeplaya in forum Samsung Gear 2 & Gear 2 Neo
    Replies: 1
    Last Post: 05-07-2014, 10:06 PM
  4. Camera doesn't seem to focus well on for away subjects
    By Jon Jackson in forum Samsung Galaxy S5
    Replies: 0
    Last Post: 05-07-2014, 09:50 PM