1. vansmack's Avatar
    Well, it was only 18 months too late:

    There is a known issue with Picturemail and the Nexus S. In some cases, our customers will receive the option to download, but will not receive the picture itself for viewing. Due to the decommissioning of the PictureMail website, there is no current work around for this issue. In many cases, deleting the message and asking the user to resend will resolve the issue.


    Sprint Technical Support
    Community Hours: 9am-2pm CST Sunday-Wednesday

    Sprint Community: Nexus S will not download MMS
    11-14-2012 04:32 PM
  2. j_grouchy's Avatar
    Holy crap! This has always been an issue for me! WTF? Are they really only just now acknowledging it or is this something they've said before and I just never saw it?
    11-15-2012 09:28 AM
  3. vansmack's Avatar
    Nope. I've been explaining this to them for over a year, even had a couple of devices replaced because they thought it was hardware. Then low and behold earlier this month they acknowledge not only the problem, but that they eliminated the work around a year into owning the device:

    The reason the device is experiencing issues is due to the way that the device sends MMS. Many of our newer devices do not access the picturemail website in order to download pictures. If you are eligible for an upgrade, a newer device might be an option for you to avoid frustration of this issue. I do apologize, however there is no work around at this time.

    Sprint Technical Support
    Community Hours: 9am-2pm CST Sunday-Wednesday
    11-26-2012 05:29 PM

Similar Threads

  1. MMS problems on infuse. Other fixes haven't worked.
    By Lenaray11 in forum AT&T Samsung Infuse
    Replies: 1
    Last Post: 08-22-2012, 12:42 PM
  2. MMS Problems - Bionic on Eclipse Rom
    By alexdayga in forum Droid Bionic
    Replies: 4
    Last Post: 04-23-2012, 04:08 PM
  3. mms problems on unlocked atrix
    By kmire2344 in forum AT&T ATRIX
    Replies: 1
    Last Post: 09-12-2011, 07:17 PM
  4. DJ05 super clean .9 mms problem
    By joebob2000 in forum Verizon Fascinate Rooting, ROMs, and Hacks
    Replies: 8
    Last Post: 12-28-2010, 12:54 PM
  5. Sprint Hero has text messaging problem!
    By maxfire05#AC in forum HTC Hero
    Replies: 10
    Last Post: 10-10-2009, 11:49 AM