11-18-2011 06:43 PM
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  1. mmaldin's Avatar
    Its clearly based on your area. If all the phones were bad, there is no way 1 person would be having issues while 3 in different areas are not. Everyone would be complaining. I still think most people are just getting freaked out to see 1 bar or no bars. I get anywhere from 1-3 bars in my house but my phone works fine. The bars dont mean much of anything. Now if you are in a weak area and you are having problems making or recieving calls or your internet wont work, thats a problem. However, it seems to be a rather small percentage of Nexus owners are having that issue.

    Remember too, I would say not even HALF of Nexus owners even know these forums exist let alone join them and post on them. Maybe 35-40% do? Thats probably a stretch. So the only time someone is going to go online and search out a forum is if they are having issues. People happy with their phones arent going to do anything. So lets be very generous and say 40% of Nexus S owners are on a forum, less than half of those are having issues meaning what? 15%? In the scope of things, thats a very small number of people. If you were talking about 40% of all Nexus S owners having issues, then its very major. I would guess its maybe 10-15% if that and I can bet they live in areas with no so great reception.
    <10% IMHO
    06-12-2011 10:24 AM
  2. mcantu's Avatar
    So, if the data issue is in software, why does the phone register such a low signal strength related to other phones? That sounds like a hardware issue to me.
    the way a phone interprets signal strength is done in the software. remember when the iphone 4 first came out, there were complaints about low signal strength (separate from the youre holding it wrong thing). it turned out that all previous iphones had a software bug that was having the signal showing a bar or two stronger than it really was.
    06-12-2011 02:08 PM
  3. 3dognate's Avatar
    Being one of those affected by the signal issue. I can assure you that it isn't that the f'n phone shows fewer bars than you actually should. I wish eveyone would drop that concept. Actualyl not having a connection or one with little to no data throughput is the issue... If the bars were one to none and data actually flowed then who cares. But that's not the case
    06-12-2011 02:45 PM
  4. davpel's Avatar
    Being one of those affected by the signal issue. I can assure you that it isn't that the f'n phone shows fewer bars than you actually should. I wish eveyone would drop that concept. Actualyl not having a connection or one with little to no data throughput is the issue... If the bars were one to none and data actually flowed then who cares. But that's not the case
    Exactly! The fact that I can run a speed test on an Evo and a NS4G in the same location and get half the speed on the NS shows that it has nothing to do with the number of bars. This is a REAL problem. Moreover, the problem is not relegated to people "out in the boonies". I live in a major urban area and I have terrible throughput.

    I really wish there was a perfect solution out there on one of the carriers. Between features, network locked vs. unlocked bootloader, battery life . . . it seems there is no perfect phone. I guess I just wish the Nexus S would come on Verizon with LTE. That would probably be the best solution for me.
    06-12-2011 03:21 PM
  5. FocusFreak's Avatar
    Exactly! The fact that I can run a speed test on an Evo and a NS4G in the same location and get half the speed on the NS shows that it has nothing to do with the number of bars. This is a REAL problem. Moreover, the problem is not relegated to people "out in the boonies". I live in a major urban area and I have terrible throughput.

    I really wish there was a perfect solution out there on one of the carriers. Between features, network locked vs. unlocked bootloader, battery life . . . it seems there is no perfect phone. I guess I just wish the Nexus S would come on Verizon with LTE. That would probably be the best solution for me.
    So what? Its a stupid speed test. Does your NS lag alot compared to your Evo, probably not. If it does, stop crying and get rid of your NS. Then when a fix comes along you can get another one. Simple.
    06-12-2011 03:56 PM
  6. piaband's Avatar
    I'm just gonna say that I have no problems with data speed. Everything works great. These people with issues probably don't understand what they're talking about.

    Sent from my Nexus S 4G using Tapatalk
    06-12-2011 05:41 PM
  7. theotherlinh's Avatar
    Exactly! The fact that I can run a speed test on an Evo and a NS4G in the same location and get half the speed on the NS shows that it has nothing to do with the number of bars. This is a REAL problem. Moreover, the problem is not relegated to people "out in the boonies". I live in a major urban area and I have terrible throughput.

    I really wish there was a perfect solution out there on one of the carriers. Between features, network locked vs. unlocked bootloader, battery life . . . it seems there is no perfect phone. I guess I just wish the Nexus S would come on Verizon with LTE. That would probably be the best solution for me.
    being one who works in tech, you guys might have a legit problem, but far too many people "jump on the bandwagon" thinking they have the same problem, when in fact, they don't. We don't know the real numbers, so it's hard to really say what percentage of users are seeing this. We have to rely on Google/Samsung/Sprint not to screw us over. Yeah, sucks doesn't it?

    Unless we can get everyone to conform to a single standard testing method, and a single site to collect all the data... we're sorta at the mercy of the companies.

    My brother has had his nexus s for a week or so w/o any real issues with connectivity, but we're in a 4G spotty area, so that's always off. Don't really have another android device to test though, we both were/are Pre users.
    06-12-2011 06:10 PM
  8. WestCoastGhost's Avatar
    being one who works in tech, you guys might have a legit problem, but far too many people "jump on the bandwagon" thinking they have the same problem, when in fact, they don't. We don't know the real numbers, so it's hard to really say what percentage of users are seeing this. We have to rely on Google/Samsung/Sprint not to screw us over. Yeah, sucks doesn't it?

    Unless we can get everyone to conform to a single standard testing method, and a single site to collect all the data... we're sorta at the mercy of the companies.

    My brother has had his nexus s for a week or so w/o any real issues with connectivity, but we're in a 4G spotty area, so that's always off. Don't really have another android device to test though, we both were/are Pre users.
    Just picked up a new Nexus s 4G in Phoenix last week. 3G signal is excellent but data speed, especially during business hours is poor. Haven't been on Wi-Fi yet. 4G service is spotty in Phoenix and I live too far from a 4G spot to make the drive worthwhile. So at least with respect to 3G signal, the radio seems to be working OK.
    06-12-2011 06:32 PM
  9. Zerocool84's Avatar
    What hurts me more than the horribly unreliable data is that the I get worse signal in places that Moment got a fine signal so I can't even make a call or the call drops.
    06-12-2011 07:26 PM
  10. wirelessness#AC's Avatar
    No sense crying about it on here
    This is a complaint thread isn't it?

    The phone should work as well or BETTER than other devices like the Evo which was released over a year ago in terms of reception. Clearly it does not. Some people like that other guy are trying to wait it out and see if it gets fixed sooner than later.

    Telling people not to talk about the problem is just plain stupid!!! People need to talk about these issues in as many places as possible that way they are more likely to get the attention they deserve. This will actually help everyone....even you.
    06-12-2011 07:39 PM
  11. Richard1864's Avatar
    This is a complaint thread isn't it?

    The phone should work as well or BETTER than other devices like the Evo which was released over a year ago in terms of reception. Clearly it does not. Some people like that other guy are trying to wait it out and see if it gets fixed sooner than later.

    Telling people not to talk about the problem is just plain stupid!!! People need to talk about these issues in as many places as possible that way they are more likely to get the attention they deserve. This will actually help everyone....even you.
    I started this thread as INFORMATIONAL THREAD to let people know that this problem was being worked on in search of a resolution, NOT as a specifically as a COMPLAINT thread. I thought it would for an insightful discussion about what has been done to research the problem and what workarounds may have been found to alleviate the problem till a fix comes out. Please do NOT put words in my mouth, or any one else's, about why they start a thread.

    I do not have the signal issues that others do, but I am trying to help in the search for a solution for those that do have it, that is why I posted this. The phone DOES work better than the EVO in many ways; unfortunately, like virtually EVERY NEW cell phone that has been released there are bugs in it. Sometimes the bugs are in signal areas, sometimes in software, sometimes in hardware. We need to work together to find solutions to these bugs as they come up. Putting words in the mouths of thread starters, or others who make comments on a thread, are in my opinion unacceptable. Do not tell people why a thread is started unless YOU started the thread yourself. Thank you.
    06-12-2011 07:55 PM
  12. wirelessness#AC's Avatar
    Richard,
    You are right this is not a complaint thread. I misspoke and I apologize. I still maintain that someone trying to tell another person not to talk about the issues in a thread like this is pretty silly. I guess since you agree with Focus and don't have the issues that is why you ripped me instead of him.
    06-12-2011 09:12 PM
  13. ragnarokx's Avatar
    I'm happy to see you guys could straighten this out yourselves

    I know it's a frustrating time for many, and this is a great thread to get information from.
    06-12-2011 09:42 PM
  14. Richard1864's Avatar
    Wirelessness, I'm sorry, my comments weren't supposed. To be aimed at you specifically; they were more of a general complaint on my part. They were typed on iPad which I haven't installed Tapatalk on yet, so wasn't able to edit the quote properly. I hope you can forgive me too. No personal offense was intended. And you were also right in stating that everyone should be allowed to have their say, no one should be told not to speak their piece. Are you and I OK?

    And I hope everyone forgives me my misspellings, fat fingers on small keys <g>

    Sent from my Nexus S 4G using Tapatalk
    06-12-2011 10:02 PM
  15. Richard1864's Avatar
    I'm happy to see you guys could straighten this out yourselves

    I know it's a frustrating time for many, and this is a great thread to get information from.
    We are trying our best to work things out peaceably. Have you heard anything more on the search for a fix yourself that you are able to tell us?


    Sent from my Nexus S 4G using Tapatalk
    wirelessness#AC likes this.
    06-12-2011 10:13 PM
  16. ragnarokx's Avatar
    The last news I heard was what gbhil stated earlier. Hang in there!
    06-12-2011 10:15 PM
  17. wirelessness#AC's Avatar
    It's all good.

    The only good news I've really heard so far is the leaked info from gbhil. The 'Corporate' responses have been pretty feeble so far. It seems like they consider this a 'small' problem

    For me the phone is very much usable. I just don't like the feeling of having a somewhat hamstringed device. I wouldn't even be considering returning it at this point if the 3D and other compelling handsets weren't so close to release.
    06-12-2011 10:40 PM
  18. lingo622's Avatar
    I'm starting to feel more and more that this is a gb problem with all the issues that have been popping up about the Evo troubles

    Sent from my Nexus S 4G using Tapatalk
    06-12-2011 11:50 PM
  19. wirelessness#AC's Avatar
    I'm starting to feel more and more that this is a gb problem with all the issues that have been popping up about the Evo troubles
    OK, so give is Honeycomb. Problem Solved!!!
    06-12-2011 11:58 PM
  20. Richard1864's Avatar
    GBHill, in your thumbnail, it shows the Android Version as 2.4, but the kernel is the same as what we have now, 2.6.35.7. Does that mean that 2.4 is due out soon for Nexus S/One? If so, what is 2.4 supposed to be? I don't think it is Ice Cream, which is not due out till 3rd/4th quarter of this year. Is it Gingerbread with the majority of the bugs fixed?
    06-13-2011 07:26 AM
  21. clindner's Avatar
    the way a phone interprets signal strength is done in the software. remember when the iphone 4 first came out, there were complaints about low signal strength (separate from the youre holding it wrong thing). it turned out that all previous iphones had a software bug that was having the signal showing a bar or two stronger than it really was.

    So, it seems like you are saying that there is no problem with the phone's signal, it is just a software interpretation issue.


    This is the concern that I have. If the phone is really getting a good signal, just not reporting it, then people would not be having issues. Conversely, if the phone has a hardware issue that is causing this problem, it seems unlikely that this can be fixed in software.

    My phone cannot hold a 4G signal, and the WiFi range is dismal. I have a few days left to decide if I want to risk waiting for a fix, or give up.
    06-13-2011 08:02 AM
  22. Kloneicle's Avatar
    the way a phone interprets signal strength is done in the software. remember when the iphone 4 first came out, there were complaints about low signal strength (separate from the youre holding it wrong thing). it turned out that all previous iphones had a software bug that was having the signal showing a bar or two stronger than it really was.
    I see you're one of the sheep that actually bought into that. The only complaints brought from the "less bars" issue was apple reporting it as one. People started with the if you hold it this way it looses signal, then apple responded saying there were less bars then actual being shown. There weren't people reporting less bars. That was apples excuse.

    There IS a problem with this phone, weather it be less powerful receivers or bad firmware/software. Something is screwed up somewhere.

    Its always corporate PR when it comes to problems to report a small number of users. Look at ANY problem ever its the same story. When seagate hard drives started to die due to a bad firmware. They said it was a limited number of users. When apple first came out with a response on the attennagate, they said it was a small number of users before finally saying it was a software issue.
    06-13-2011 12:51 PM
  23. wirelessness#AC's Avatar
    When apple first came out with a response on the attennagate, they said it was a small number of users before finally saying it was a software issue.
    Technically, I think the iPhone 4 issue was/is primarily a hardware design problem. The signal actually does drop when you cover that one section of the external antennae. The software problem was only considered an over exaggeration of the number of bars lost by doing this.

    The fact seems to be that some (not all) people are reporting significantly weaker reception with the NS4G compared to other 4G devices. That weaker reception is manifested in lower data rates and even missed/dropped calls for some. These issues may be a hardware and or a software problem, no one seems to know for sure yet.

    One thing to note (not sure if it was mentioned already) is pure Google Experience devices use a 4 Bar Maximum Scale to represent signal strength as compared to the more typical 6 Bars on other devices. So an NS4G with the exact same 75% signal strength will always show less bars than an Evo 4G for example.
    06-13-2011 06:01 PM
  24. corndog22cl's Avatar
    Technically, I think the iPhone 4 issue was/is primarily a hardware design problem. The signal actually does drop when you cover that one section of the external antennae. The software problem was only considered an over exaggeration of the number of bars lost by doing this.
    iPhone 4 was definitely a hardware issue, as it's the reason I now have a Nexus S 4G. Every time I'd touch the band on the lower left-hand side of the phone, a F'n call would drop or the signal would start to fade. Apple really did a fantastic cover up job and just addressed the calculation of the signal bar issue rather than address the actual problem. I actually got so fed up (after dropping 4 calls in a row with full bars), that I just went to Sprint and paid the ETF with AT&T. Then I get a Nexus S 4G.......with signal issues.

    Moral of this story, just don't buy any phones that I buy because I'm 2 for 2 on signal issues.
    06-13-2011 06:40 PM
  25. moonoverparma00's Avatar
    what do u mean get rid of it...im not asking for opinion am letting u guys know that this is the worat pjone.am pretty sure evo is going to have bugs but hopefully ill be a good phone(to make calls atleast)
    proofread dude.
    06-13-2011 08:57 PM
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