1. lapk78's Avatar
    So my Photon isn't as peppy as it used to be. I've been thinkin of doing a factory reset but I'm afraid of losing my contacts. Also I would like to somehow avoid going through the process of reconfiguring my phone's settings. Is there any way to accomplish this? I'm mainly concerned with the contact info. Thanks.
    02-05-2012 03:54 PM
  2. MunkyButt's Avatar
    As soon as you sign back into your Gmail account all of your contacts will sync back to your phone.

    Sent from my LS670 using Tapatalk
    02-05-2012 04:00 PM
  3. SandersJC1964's Avatar
    Are your contacts on your phone, sim card, or in the Google cloud? If on your sim, you shouldn't have any worries. Same with the cloud. If they are locally on the phone, you need to export them to your sim card or send them to the cloud.
    02-05-2012 04:45 PM
  4. lapk78's Avatar
    I'm pretty sure some are saved to gmail contacts while some are saved to phone. Is there a way to ensure ALL are saved to gmail?
    02-06-2012 03:35 AM
  5. MunkyButt's Avatar
    Since there is no sim card that's out. And contacts shouldn't save to your phone at all, but if your real worried then go to contacts, push menu button, then touch import/export. Save them all to your sd card, when factory reset is done do the same thing and import them from the sd card back.

    Sent from my LS670 using Tapatalk
    02-06-2012 11:42 PM
  6. SandersJC1964's Avatar
    Actually there is a sim card. And the option to save contacts to your phone rather than your google account is available too.
    02-07-2012 08:09 AM
  7. MunkyButt's Avatar
    Didn't know that about saving contacts to phone, but is the photon not a sprint only phone? If it is then there isn't a sim card.

    Sent from my LS670 using Tapatalk
    02-08-2012 12:11 AM
  8. dmglouis's Avatar
    Its a world-phone, so it has a sim card. Although, I'm pretty sure it won't work on GSM networks in North America.
    02-08-2012 01:22 AM
  9. SandersJC1964's Avatar
    Didn't know that about saving contacts to phone, but is the photon not a sprint only phone? If it is then there isn't a sim card.

    Sent from my LS670 using Tapatalk
    As dmglouis said, it's a world phone, and there is a sim card. Also as he stated it doesn't work on NA GSM networks, however you can export your contacts to it. There is even a manage sim card application included on the Photon.
    02-08-2012 08:47 AM
  10. MarcD#AC's Avatar
    best way to check out what contacys you have saved in your google account is to log into gmail and on the left had side where inbox is, there will be a tab for contacts..i'd also make sure to sync your google account before you do a reset to ensure theyre all there
    02-08-2012 09:16 AM
  11. MunkyButt's Avatar
    Its a world-phone, so it has a sim card. Although, I'm pretty sure it won't work on GSM networks in North America.
    Gotcha. I didn't know that.

    Sent from my LS670 using Tapatalk
    02-08-2012 09:30 AM
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