Ringtones, Notification Alerts, and Alarms stopped working

jswhitwo

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Jan 8, 2011
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Within the last 2 months, my Motorola Photon's ringtones, notification sounds (system ones), and alarm notifications randomly stop working. All of the audio is completely silent. I have tried researching this issue, and everyone says it has to do with the Twitter App... however, I do not have the Twitter App. The only way I can fix this issue is to reboot my phone. A couple days after the reboot, it happens again. I have even tried to system reset my phone, and without fail, a couple days later, all of the sounds stopped working again.

Does anyone know why this is happening, or what I can try to fix this? I can't depend on this phone anymore, and it's really making me angry when I miss alarms, emails, and phone calls due to the sound being silenced for no reason.
 

tirith

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Apr 4, 2011
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Do me a favor, download app dragon and copy and paste results... There are other apps that cause this

https://play.google.com/store/apps/details?id=com.stonedonkey.appdragon

Btw, I just returned one to asurion that had a messed up output sound connector...

I've experienced all sorts of issues with apps though, I can look through the list for you.
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jswhitwo

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Here is what App Dragon returned:

Adobe Reader (10.3.1)
Advanced Task Killer Free (1.9.7B92)
Antivirus (2.12.1)
App 2 SD Free (2.55)
App Dragon (1.22)
BobClockD3 (1.1.1)
Brightness Level Disc (1.6.1)
Bubble (1.9.3)
Delete Ringtone by FullTimeGeek (1)
Draw Free (1.8.20)
Facebook (1.9.7)
Flashlight (4.9.2)
Frozen Bubble Plus (1.3.6)
Handcent SMS (4.3.8)
IMDb (2.7.3.102730110)
LinkedIn (2.4.5)
Lookout (7.16-62c9f31)
Mahjong (1.0.28)
MemoryUsagePlus (3.3)
Paint Joy (2.5)
Ringdroid (2.5)
Scramble Free (4.71)
Shazam (3.9.4-BB75525)
Slacker Radio (3.2.2047)
Social Location (2.0)
Sprint Music Plus (4.1.31)
Sprint Radio (1.0.0.0000)
Sprint TV & Movies (1.0)
TeleNav GPS Navigator (1.0)
The Weather Channel (3.7.1)
Words Free (4.92)
Yellowbook (5.0.1)
Zedge (3.1)

Thanks!
 

tirith

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Apr 4, 2011
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Iirc, scramble had a tendency to kill sounds... If it occurs again, go to task manager, kill it, try sound or uninstall.

Juice defender seemed to hurt my life instead of help, so I have my paid version just sitting in the play store. I have 2 batteries and 2 car docks though...

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jswhitwo

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My sound went out earlier today at work, and someone else mentioned Scramble being the issue, so I uninstalled it, and my sound came back instantly... Wahoo!

Thanks for all your help!
 

tirith

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My sound went out earlier today at work, and someone else mentioned Scramble being the issue, so I uninstalled it, and my sound came back instantly... Wahoo!

Thanks for all your help!

Sorry it took so long for the reply... I suffer from insomnia and end up on the forums til I crash.

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i4e

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Aug 17, 2012
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Hi, all.

I am having the same problem with notifications, ringer, alarms, and voicemail randomly not working. Its been going on for months now. I deleted scramble with friends and that seemed to work for about a day...but now its happening again! If I reboot my phone that takes care of it most of the time, but only for a while... Here are the apps I have downloaded (I know its a lot) ... what do you all think? Suggestions? Thanks for you help in advance!

1000+ Free eBooks Reader (2.2)
360 Calendar (1.0)
360 Launcher (3.3)
ASTRO (ASTRO_3.1.389.std)
Adobe AIR (3.3.0.365)
Alarm Clock Plus (5.0)
Aldiko (2.1.0)
Amazon Kindle (3.6.0.87)
Android System Cleaner (3.0)
App Dragon (1.22)
Backgammon Free (1.52)
Board games (1.41)
BoggleDroid (4.2.1)
Browse Faster (1.4)
Camera360 (3.3.6)
Checkers Free (1.231)
Chess Free (1.62)
Color Flashlight (3.0.0)
Cribbage Pro (2.0.9)
Desktop Toggles (1.2)
Display brightness (3.0)
Dolphin Browser (8.7.0)
Dropbox (2.1.8)
Easy Downloader Pro (1.0.6)
Easy mp3 v2 (1.0.57)
Fast Web Installer (3.1)
Free MP3 Download V7 Super (1.0.1)
Friendcaster (5.0.9.6)
G4A: Crazy Eights (1.6.0)
GO Keyboard (1.6.6)
GO Keyboard Classic Art theme (1.0)
GO Keyboard Emoji plugin (3.0)
GO Keyboard Fantasy Text Plugin (3.0)
GO Keyboard Pad plugin (4.0)
GO Launcher Fonts (3.5)
Gin Rummy (2.5.3)
Gin Rummy Free (1.02)
Handcent Font Pack4 (1.1)
HandcentFontPack2 (1.0)
HandcentFontPack5 (1.0)
Hanging Free (4.54)
Hearts Free (1.12)
Home Switcher for Froyo (1.1)
IMDb (2.7.3.102730110)
Libra (2.7.2)
MP3 Music Download Pro (1.32)
Mantano Reader Free (2.0.3.1)
Merriam Webster (1.3)
MovieTickets.com (1.7)
Mp3 Music download (1.2.2)
Mp3 downloader Pro (1.6.1)
Netflix (1.8.1 build 573)
OfficeSuite (6.1.882)
OverDrive Media Console (2.5.0)
Paperdroid Pro (1.1.4)
Patience Revisited (1.3.2)
Pocket (4.1.3)
Real BlackJack (3.4.13.1)
SMS Backup+ (1.4.5)
Screen Filter (1.2)
Slots Royale (4.2)
SoundHound (5.1.2)
Spades Free (1.12)
Speed Card (2.4)
Speed Dial (1.5)
Syrious Scramble Free (2.0.13)
TETRIS? (1.0.27)
Taskmanager Magic Glass (1.0)
TeleNav GPS Navigator (7.1.4.7141069)
Uninstaller (1.4.4)
Urban Dictionary (4.3)
Walgreens (3.1.1)
Wallpapers (2.0)
WeatherBug (2.6.25)
Word Drop + (13)
Words Free (4.92)
WordzUp! (2.0.8)
Yelp (3.2.1)
redbox (2.1.2)
 

tirith

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Apr 4, 2011
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Try the syrious scramble?

No apps are popping out at me...

Text yourself, hit home quickly before receiving said text.

See if noise works - go to task manager, end single app, try again until you get noise.

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i4e

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Thanks...figured I will have to try 1 at a time...it's working right now I'll have to wait until it goes out again...I'll keep you posted ;)
 

tirith

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Thanks...figured I will have to try 1 at a time...it's working right now I'll have to wait until it goes out again...I'll keep you posted ;)

Unfortunately, I've had to do this method a few times for different apps that murdered my sound.... So I'm experienced at it. I finally have a decent set of apps that work lol. Any other ones I want I keep on my nexus - doesn't bother me if it goes out because I don't have service on it.

Edit: only apps on my photon.... Alarm Clock Plus (5.0)
AndroSS (0.4.3)
App Dragon (1.22)
Battery Widget (3.1.0)
Cheesecake (1.0)
Chrome (14.1)
Enforced Stream Silencer (1.0)
FPse (0.11.29)
Facebook (1.9.7)
Flashlight (4.9.2)
FoxFi (1.81)
Google Voice (0.4.2.54)
MotoCast (1.1.16)
Netflix (1.8.1 build 573)
Pandora (1.6)
PayPal (3.4.0.0)
PowerAMP (alt.) Full Version Unlocker (1.1-build-21)
Poweramp (2.0.6-build-508)
SMS Backup+ (1.4.5)
Skype (2.8.0.920)
Social Location (2.0)
SongPop Free (null)
Speed Test (2.0.9)
SyncMyPix (0.15.2)
Tapatalk (2.2.6)
Tunee Music (4.5)
USAA (5.0)
chompSMS (5.49)

Edit edit: love how we both use the same alarm clock...


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BenjaSands

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Feb 24, 2011
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This happened to me once and a restart fixed it and it has not happened since. Also, sounds weird but I mean there have been times when I am receiving a text or e-mail or something and I interrupt the notification sound because I am doing something else on the phone and sometimes this messes up the sound. Restarting normally fixed this too.
 

Nic42

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Sep 17, 2012
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I have a similar problem on gingerbread where facebook's alert changes to some random music I have

My apps are:

AAA Mobile (2.0.4)
ACE Elite (1.3.0)
AccuWeather (2.1.4)
AndChat (1.4.1 2012-07-27)
Android System Info (1.22.0)
Android-Sync (369)
Android-Sync Account (6)
Angry Birds (2.2.0)
App Dragon (1.22)
Application Stubs (1.0)
Aquarium Free (3.0)
Bank of America (4.0.50)
Barcode Scanner (4.2)
Boost Icon Pack (1.01)
Chrome to Phone (2.3.0)
Cloud Print (0.5.8)
Drive (1.1.4.12)
Dropbox (2.1.10)
EasyTether (1.1.3)
Facebook (1.9.9)
Firefox (15.0.1)
GEICO (2.1.0)
GPS Status (3.8.1)
Goggles (1.9)
Google Play Books (2.5.92)
Google+ (3.1.1.32879387)
IMDb (2.7.4.102740210)
KOMO News (1.21.0)
KeePassDroid (1.9.18.2)
Labyrinth Lite (1.5.2)
Merriam Webster (1.3)
Messenger (1.8.1)
MightyText (3.0)
MixZing (3.7.2)
NetSpend (1.3.0)
Night Vision Camera (1.1.3)
OSHA Heat Safety Tool (1.2)
Pandora (1.7)
Photobucket (1.5.7)
Police Scanner (11.7)
Poynt (1.3.2)
Pudding Camera (2.2.4)
Q13FOX (1.1)
QR Droid (5.2.1)
SCVNGR (3.5.7.SPR)
Safeway (1.4.0)
Seattle Times (1.1.2)
Sense Analog Clock (3.6.1)
Shazam (3.10.1-BB76101)
Speed Test (2.0.9)
StumbleUpon (2.8.6)
TeleNav GPS Navigator (6.1.6201406)
TripAdvisor (2.0.4)
Tutorial Widgets (1.05)
Ultrachron Lite (1.95)
Urbanspoon (2.1.9)
Voicemail (1.02)
Wikipedia (1.2.1)
Winamp (1.3.8)
XFINITY Connect (4.0.2)
XFINITY TV (1.6.0.004)
airG (1.2.8)
avast! Mobile Security (2.0.2750)
wheredroid (1.4.3)
 

tirith

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Apr 4, 2011
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Nothing on that list is popping out at me... But I've never heard of that particular issue either .

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htirck

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Hi, I've been silently watching this thread since this issue has been happening to me in the last few weeks. I ran it on safe mode for a while with no issues so I uninstalled Twitter, Scramble, and a bunch of others that I thought could be the culprit and the sound still went out. I finally went to the Sprint store for a factory reset (I'm too much of a wimp to do it myself). That was almost a week ago with no sound issues. I will let it go for a few more days with no apps and see what happens. If it works I'll add my apps back a few at a time.
 

royfalk

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I did read the thread and know my solution is not a perfect fit for the problems here.
However, at least for text messages where people expect a reply quickly, it may help.

I am a proud owner of a Samsung Galaxy Y and it stopped beeping when new text messages arrive.
I've tried every setting and even tried a reset factory settings. Nothing helped.
So I wrote an app to do this. Mind you, I did it mostly to solve my own problem.
It's free, there's no GUI and no ads.
If anyone is interested I uploaded it to Google Play at https://forums.androidcentral.com/e...tails?id=org.royfalk.falconsms&token=YfZWMt0j

Roy Falk
 

royfalk

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Oct 23, 2012
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I did read the thread and know my solution is not a perfect fit for the problems here.
However, at least for text messages where people expect a reply quickly, it may help.

I am a proud owner of a Samsung Galaxy Y and it stopped beeping when new text messages arrive.
I've tried every setting and even tried a reset factory settings. Nothing helped.
So I wrote an app to do this. Mind you, I did it mostly to solve my own problem.
It's free, there's no GUI and no ads.
If anyone is interested I uploaded it to Google Play at https://forums.androidcentral.com/e...tails?id=org.royfalk.falconsms&token=t-qrK3nP

Roy Falk
 

woodslink

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Dec 17, 2011
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Hi, I've been silently watching this thread since this issue has been happening to me in the last few weeks. I ran it on safe mode for a while with no issues so I uninstalled Twitter, Scramble, and a bunch of others that I thought could be the culprit and the sound still went out. I finally went to the Sprint store for a factory reset (I'm too much of a wimp to do it myself). That was almost a week ago with no sound issues. I will let it go for a few more days with no apps and see what happens. If it works I'll add my apps back a few at a time.

Try an app in the market named SoundAbout. It has helped a lot of people with the same issue.
 

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