04-26-2013 11:15 PM
67 123
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  1. KeboPR's Avatar
    I just checked my status again and the chat box popped up...below is the conversation with my personal info deleted... based on this, I should expect it either Friday or Saturday. BTW, I pre-ordered at 7am on April 18th.

    ****************************************************************************************************************************************
    Claire: May I assist you with identifying the status of your order?
    You: sure
    Claire: I would be happy to check on the status of your order.
    Claire: First let's move this chat and make it a window of its own. That way, you'll still see this web page while we chat. Please click 'Yes' to move it now.
    Claire: Thank you for moving the chat.
    Claire: In order to better assist you, I will need to ask you a few questions.
    Claire: May I have your first and last name please?
    You:
    Claire: Thank you . May I please have your Sprint order number?
    You:
    Claire: Excellent! Thank you, I was able to locate your order. Before we continue, I will need to authenticate your account. The following questions are designed to prevent unauthorized access to your account.
    Claire: May I have your account PIN please?
    You:
    Claire: Perfect!
    Claire: Thank you. One moment please while I review your information.
    Claire: I have reviewed your preorder for the Samsung Galaxy S4 device and everything looks great and processing normally. You can expect to receive your order on or before April 27th, 2013.
    Claire: Right now their is no shipping information assigned yet to your order. Your tracking email may come as late as Friday, 4/26 when your phone is already on its way to your door. Once your order has offically shipped out, you will be receiving a shipping confirmation email that will contain the tracking number, your can visit the shipping carrier's website to view a scheduled delivery date for your order.
    Every rep says something different.. this is awful xD
    04-25-2013 04:01 PM
  2. Tyler Durden's Avatar
    Every rep says something different.. this is awful xD
    dude... this is just more of the same... relax, they know as much as you do, you give them your order number and they look it up the same as you can on the my orders page.... and they are reading the same thing it says at the bottom of the my orders page..

    you'll get your phone.. don't worry.
    04-25-2013 04:28 PM
  3. nanosman#AC's Avatar
    I just talked to a couple of people from Best Buy and they said the phones are shipping out tomorrow
    04-25-2013 05:27 PM
  4. Melanie Steward Watson's Avatar
    04-25-2013 07:15 PM
  5. nartecurb's Avatar
    Looking at Sprint's website hopefully our orders will be filled before anyone else, and ship tomorrow, or have already been shipped:

    " Pre-order sold out! Our Samsung Galaxy S 4 pre-order inventory has been spoken for. Check back on 4/27 for the national launch."
    04-25-2013 08:57 PM
  6. ozz101's Avatar
    Just received tracking number!!!
    04-25-2013 09:40 PM
  7. whoizit's Avatar
    I apparently just received mine as well but it isn't working over at the UPS site... I was one of the first to pre-order @ 12 on the 18th so it would be awesome to see our phones tomorrow.
    04-25-2013 09:48 PM
  8. crazynancy's Avatar
    Just received my tracking from UPS as well. I ordered online just after midnight on 4/18.
    04-25-2013 09:51 PM
  9. whoizit's Avatar
    Is the tracking # working for you guys over on the UPS site? I've tried mine a few times but it still isn't working for me. I just want to know where my new phone is!!!!
    04-25-2013 09:55 PM
  10. ozz101's Avatar
    Shipped via: UPS
    (it may take up to 24 hours for tracking to be available).
    Shipping method: Overnight: Next Day PM
    whoizit likes this.
    04-25-2013 10:04 PM
  11. whoizit's Avatar
    Awesome! My wife got the email in an unexpected email address so we didn't see the shipping method until a minute ago lol. I hope it isn't wrong and gets here tomorrow. I still have to wait all day on UPS, they have never delivered to me before 7:00 PM for some reason... We purchase from Amazon via Prime very often too. Either way, I'm just happy that I should finally get my greasy fingers on it tomorrow. Our cases, the screen protectors, microsd cards, and my new headphones all are scheduled for a tomorrow arrival as well so it will all probably be together.
    04-25-2013 10:15 PM
  12. sfazngiants's Avatar
    Got my tracking number as well. Can't pull up shipping status on ups though. Hoping it gets here tomorrow
    04-25-2013 10:35 PM
  13. KeboPR's Avatar
    Got my tracking number as well. Can't pull up shipping status on ups though. Hoping it gets here tomorrow
    Awesome! My wife got the email in an unexpected email address so we didn't see the shipping method until a minute ago lol. I hope it isn't wrong and gets here tomorrow. I still have to wait all day on UPS, they have never delivered to me before 7:00 PM for some reason... We purchase from Amazon via Prime very often too. Either way, I'm just happy that I should finally get my greasy fingers on it tomorrow. Our cases, the screen protectors, microsd cards, and my new headphones all are scheduled for a tomorrow arrival as well so it will all probably be together.
    Shipped via: UPS
    (it may take up to 24 hours for tracking to be available).
    Shipping method: Overnight: Next Day PM
    Is the tracking # working for you guys over on the UPS site? I've tried mine a few times but it still isn't working for me. I just want to know where my new phone is!!!!
    Just received my tracking from UPS as well. I ordered online just after midnight on 4/18.
    I apparently just received mine as well but it isn't working over at the UPS site... I was one of the first to pre-order @ 12 on the 18th so it would be awesome to see our phones tomorrow.
    Just received tracking number!!!
    When did you guys order? Date and time?
    04-25-2013 11:49 PM
  14. sfazngiants's Avatar
    I ordered mines 4/18 around 12:30 AM PST. My shipping updated. It's shipped by UPS Next Day Air Saver and it's shipped from Louisville, KY. Hoping it means i get it tomorrow

    I didn't get an email from Sprint with tracking number, I saw it on the order status page
    04-26-2013 12:10 AM
  15. debsawyer's Avatar
    Mine is also shipping. Just received the email at 10 pm. I put my order in early on the day Sprint setup.
    04-26-2013 12:12 AM
  16. xcruiseme's Avatar
    YAY! I just got mine too!! It should be here today (Friday) by 3pm. I'm excited for myself and everyone else!
    04-26-2013 01:54 AM
  17. SCSnare's Avatar
    Just got mine too. I had been updating the My Orders page a few times every hour since 10pm CST, and the tracking number just showed up. Looks like it'll be delivered today (Friday)!
    xcruiseme likes this.
    04-26-2013 02:19 AM
  18. bgsanti's Avatar
    Got mine too! Didn't get an email. The tracking # just appeared on the my order page. Should be here friday 4/26. I pre ordered before noon pst on the 18th.
    04-26-2013 02:50 AM
  19. odleon's Avatar
    No email, just updated order status. Ordered the 18th around 5pm.

    Scheduled Delivery:
    Friday, 04/26/2013, by 3:00 P.M.(by end of day for residential deliveries)
    Last Location:
    Departed - Louisville, KY, United States, Friday, 04/26/2013
    04-26-2013 03:49 AM
  20. whoizit's Avatar
    I ordered right when pre orders became available at 1 my time ( 12 to Sprint ) on the 18th.
    04-26-2013 06:27 AM
  21. ozz101's Avatar
    I order mine @ midnight April 18, and its on the truck for delivery.
    04-26-2013 07:30 AM
  22. Alex198908's Avatar
    I have mine as well. Looks like I'll get it before I go to work .
    04-26-2013 07:59 AM
  23. oceanrealm's Avatar
    Mine is on its way to my house TODAY!!!
    *************************************************************************************************
    Deerfield Beach, FL, United States 04/26/2013 7:52 A.M. Out For Delivery
    04/26/2013 7:02 A.M. Arrival Scan
    Fort Lauderdale, FL, United States 04/26/2013 6:30 A.M. Departure Scan
    04/26/2013 5:58 A.M. Arrival Scan
    Louisville, KY, United States 04/26/2013 3:46 A.M. Departure Scan
    04/26/2013 12:17 A.M. Origin Scan
    United States 04/25/2013 1:33 A.M. Order Processed: Ready for UPS
    04-26-2013 08:18 AM
  24. garyg_nh's Avatar
    HOUSTON WE HAVE LIFT OFF!!!!! Just got it!
    oceanrealm likes this.
    04-26-2013 08:23 AM
  25. oceanrealm's Avatar
    It just arrived..am setting up. Beautiful phone - white frost!
    04-26-2013 10:37 AM
67 123

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