S4 won't let me play videos...

[kcarolina]

Say I'm on facebook or twitter and try to watch a video someone posts, it will bring up a black screen with a circle which looks like it's loading but then after about 20 seconds of "loading," it'll say "Can't play this video." Anybody else having this problem or know how to fix it?

 

[lbccpt]

Clear your cache and cookies and try again

 

[Galaxia]

Try mx player

Sent from my VS980 4G using Tapatalk 2

 

[kcarolina]

Is this an app? I should have specified. It's whenever I'm going into the sites on the apps like the Facebook app and Tweetcaster...

 

[Galaxia]

Is this an app? I should have specified. It's whenever I'm going into the sites on the apps like the Facebook app and Tweetcaster...

MX player is an app. I've found that videos that aren't playable (like from fb sometimes) can be played when played through MX. There's a free one

Sent from my VS980 4G using Tapatalk 2

 

[eddie1martinez]

Your phone needs un update
Settings, more, update all in the list.
Enjoy.

 

[eddie1martinez]

Say I'm on facebook or twitter and try to watch a video someone posts, it will bring up a black screen with a circle which looks like it's loading but then after about 20 seconds of "loading," it'll say "Can't play this video." Anybody else having this problem or know how to fix it?

I had the same problem it is fixed by updating your software. In home screen go to
Settings, more, updates
And update all in the list.

If it works send me a buck by pay pal
Lol
Eddie

 

[theresamichelle]

I'm having the same problem. I tried going to settings then more, but I can't find an update all. Any suggestions?

 

[lasercomp]

I'm having same issue. Someone mentioned to clear cache and cookies. Please explain how to do that. I need to restart my phone for videos to work again. I'm still on 4.3. Thank you

Posted via Android Central App

 

[macdaddy099]

To clear the case turn the phone off and then turn it on holding the power key, home button, and volume up button. You should see the in the top left corner recovery booting in blue. Once you see this let go of the power key. Use the volume up and volume down keys to scroll To Wipe cache partition. after this reboot the phone. This will not delete any of your personal data.

 

[prashanth m]

Uninstall the latest Google + updates under Application manager.. of Settings.. it will solve the problem!

 

[jeffobande]

After uninstalling the Google+ my videos are now playing...thanx brother

 

[askmeetoday]

THanks Prashant M. (prashanth-m-2754688/) Your solution fixed the problem. I had tried all cache clearing etc etc. Uninstalling Google + update solved the problem.