04-23-2014 04:37 PM
101 1234 ...
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  1. hardrocker89's Avatar
    I keep seeing references that I need MK2 to get a OTA update.

    My phone is only six days old, the Software Version is L720TVPUAMK5, Model: SPHL 720TWT.
    I haven't had any luck finding a software version chart to make sure I'm good to go.
    Can anyone steer me to a chart I can look my software version with?
    Scroll up to darnell's comment and click that link and let the file download (389 mb) then update manually

    Posted via Android Central App
    02-14-2014 08:11 AM
  2. spensergig's Avatar
    Only real drawback so far is that Skype does not work.
    This has been a known problem with the Nexus(?), I think, but it still fails on the Samsung S4.
    I'm disappointed that the fix isn't here yet,

    And I like the extra "egg" screens that come after the big whitye "K". Thanks for the info.

    -------------------------------------------------------------------------------------------------------------
    After I posted, I tried downloading Skype again, in preparation for chatting with their Tech Support people.
    To my surprise, it now works!

    However, I have since started getting a continuous stream of 'Sorry, Kindle for Android has stopped - Report or Cancel" messages.
    I was able to uninstall, hitting "cancel" many, many times in the process. Think I'll hold on that app for now.
    02-14-2014 08:28 AM
  3. Sunny Khinda's Avatar
    How can I manually update the phone to 4.4 after I download the 390 mb zip file.??
    02-14-2014 08:47 AM
  4. bltserv's Avatar
    You need the SDK tools installed on a seperate computer and the procedure. Dig around. I will just wait fot the OTA.
    02-14-2014 10:15 AM
  5. jnichols16's Avatar
    Scroll up to darnell's comment and click that link and let the file download (389 mb) then update manually

    Posted via Android Central App
    I don't want to jump into that until I can verify whether my MK5 software is NEWER or OLDER than MK2.

    Remember; my phone is only 6 days old -- and MK5 comes after MK2.

    I've seen where some folks have had a real mess trying to manually load old software on top of newer software.

    I have a link to a page that lists the Note 10.1 tablet software in date order, that's what I'm looking for on the S4.
    02-14-2014 10:57 AM
  6. GeekNews's Avatar
    I don't want to jump into that until I can verify whether my MK5 software is NEWER or OLDER than MK2.

    Remember; my phone is only 6 days old -- and MK5 comes after MK2..
    Probably a good idea - I believe MK5 was only released on the New Spark Edition phones so the current update might not support those yet.

    MK5 is newer btw - it was released 12/20 whereas MK2 was released 11/30. But the devices have different support pages and the one for MK5 doesn't list the NAE update. I'd hold off or at least verify that it works before making the attempt.
    02-14-2014 03:47 PM
  7. hardrocker89's Avatar
    I downloaded the file posted above. Placed it on my sd card (via es file explorer) and then booted into recovery mode and selected the option to update via sd card and selected the file. Took about 10 min or so to finish and now I'm enjoying kitkat!

    Posted via Android Central App
    02-14-2014 04:12 PM
  8. wolverinex's Avatar
    Has anyone tried samsung kies, in the past I have updated an S3 and a note 2 with kies.

    Posted via Android Central App
    02-14-2014 05:35 PM
  9. bltserv's Avatar
    I did the Manual Update. Looks good.
    Make sure the file is in your external SD Card.
    Have a good charge. BE PATIENT. Takes about 15 Minutes. Set it down and NO TOUCH.
    Lost some Apps. IHeart Radio and a few more I dont miss yet. But thats easy to fix.
    Phone is 4.4.2 NAE
    Network is up and all looks good.
    I lost my Talkatone too. But a reload and it seems OK.
    My Starbucks auto Login bit the dust too. Reload.
    02-14-2014 05:39 PM
  10. spepi's Avatar
    Are there any UI differences?
    02-14-2014 07:00 PM
  11. jnichols16's Avatar
    Probably a good idea - I believe MK5 was only released on the New Spark Edition phones so the current update might not support those yet.

    MK5 is newer btw - it was released 12/20 whereas MK2 was released 11/30. But the devices have different support pages and the one for MK5 doesn't list the NAE update. I'd hold off or at least verify that it works before making the attempt.
    Sorry, I guess I don't know what a New Spark Edition phone is. I'll look on the Samsung site??
    02-14-2014 07:16 PM
  12. IslandGuy's Avatar
    I have not noticed any changes since installing but my S4 is much faster. Lost a few apps but simply reinstalled those I need. May be just me but I find the text in most apps to be a bit more crisp than before. Loving KitKat so far.

    Sent from my SPH-L720 using AC Forums mobile app
    02-15-2014 07:15 AM
  13. pixielee22's Avatar
    I upgraded 48 hours ago and wish I hadn't! Im losing battery, all my status bar icons are now white (i want my green charged battery back!) and nothing seems to be working as before. When i plug in to charge it continually flashes *battery disconnected* and takes hours and hours to get a full charge and like other have said, apps are gone

    Im in Arizona and got 4.4.2 after the upgrade
    02-15-2014 07:28 AM
  14. IslandGuy's Avatar
    I actually like the white battery icon but it's personal preference. No bad experiences to report. Battery life is the same as always. Bad. Thought KitKat would solve the slow wifi issue which made it necessary to change my router settings. It didn't. Not an issue however as wifi works fine with adjusted settings.

    Sent from my SPH-L720 using AC Forums mobile app
    02-15-2014 10:55 AM
  15. hardrocker89's Avatar
    I upgraded 48 hours ago and wish I hadn't! Im losing battery, all my status bar icons are now white (i want my green charged battery back!) and nothing seems to be working as before. When i plug in to charge it continually flashes *battery disconnected* and takes hours and hours to get a full charge and like other have said, apps are gone

    Im in Arizona and got 4.4.2 after the upgrade
    Have you restarted your phone since updating? If so and nothing different you may need to do a factory reset as it does tend to fix certain issues. When I updated to 4.3 I had to factory reset my phone. Sure it takes a bit of time to get all your apps and personal preferences back like you had them but it's worth it if it fixes your issues and no harm done if it doesn't help.

    Posted via Android Central App
    02-15-2014 11:36 AM
  16. grapkoski's Avatar
    Sorry, I guess I don't know what a New Spark Edition phone is. I'll look on the Samsung site??
    You and I are in the same boat. We both have the Sprint Spark edition (L720T). I am too trying to figure out if the same update applies to us but no avail. Let me know if you find anything!
    02-15-2014 01:28 PM
  17. pixielee22's Avatar
    Thanks! That was my next thought... I rebooted a couple times hoping that was it! The first day it would not even let me charge the phone, but that at least reailved itself... But its still eating battery like crazy, im geyying about 5 hours start to dead with 0 use (laying on the table) it used to last 12 to 15 hours

    Posted via Android Central App
    02-15-2014 02:30 PM
  18. hardrocker89's Avatar
    Thanks! That was my next thought... I rebooted a couple times hoping that was it! The first day it would not even let me charge the phone, but that at least reailved itself... But its still eating battery like crazy, im geyying about 5 hours start to dead with 0 use (laying on the table) it used to last 12 to 15 hours

    Posted via Android Central App
    In that case I'd definitely do a reset and if that doesn't resolve your battery issue I'd take it in to either bestbuy or Sprint

    Posted via Android Central App
    02-15-2014 02:42 PM
  19. jnichols16's Avatar
    You and I are in the same boat. We both have the Sprint Spark edition (L720T). I am too trying to figure out if the same update applies to us but no avail. Let me know if you find anything!
    I found out we will get the update later. Our phone has a slightly different OS version.

    DO NOT try to use the SPH-L720 software manually, wait for the SPH-L720T upgrade.
    02-15-2014 05:33 PM
  20. Burnt Toast's Avatar
    I went ahead and manually updated and yah, didn't run into any problems other then (and someone just posted a thread about this) not being able to hide icons on the app list anymore. Battery seems to be much improved (which is nice) and it seems snappier. We'll see in a little bit though.
    02-16-2014 10:57 AM
  21. Rena2011's Avatar
    Thanks, trying it out now.
    02-16-2014 08:40 PM
  22. spensergig's Avatar
    Sweet baby Jesus has anyone in the south east received the update? Everyone I know that lives out west or up north has. I feel somewhat slited, lol.

    Unleashed From My Galaxy S4
    Actually, I think I was the first to get it, and I'm about as southeast as you get.
    I'm in Florida, in the Tampa area.

    My apps are all working now - Kindle just needed a uninstall and re-install. I miss the green battery icon, but everything else looks good.
    02-16-2014 09:35 PM
  23. TomD's Avatar
    No OTA in Vegas yet.
    02-17-2014 12:19 AM
  24. Sierra1167's Avatar
    I am in NE Ohio and as of now, have not received the update. My phone is only a couple weeks old and I have the SPH-L720 version. Not-so-patiently waiting.....
    02-17-2014 10:19 AM
  25. gabbott's Avatar
    I am in NE Ohio and as of now, have not received the update. My phone is only a couple weeks old and I have the SPH-L720 version. Not-so-patiently waiting.....
    You can get the update manually without waiting.

    Download it here: http://android.clients.google.com/pa...Update_FWD.zip

    That is the exact link and file the the phone gets via OTA.

    Put it on you SD card, then boot into recovery. When the phone is powered off, hold down vol+, home, and power and keep holding them down. The phone boots up and you'll see the galaxy s4 logo and in small text at the top it says booting into recovery. Then let go of the power button but keep holding down vol+ and home until you get to a recovery menu. Use the vol keys to scroll through the options and the power button to chose an option. You should see an option for update via SD card and then chose the zip file.

    After the phone updates and boots up again, do one more reboot.


    NOTE: That is the OTA link for the Sprint GS4s that don't have the new tri-band radios.
    02-17-2014 10:25 AM
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