1. sanzfrancisco's Avatar
    Up until this point my phone has been working pretty well. However, for the past month or so I'm having no end of trouble working with my photo gallery. I am using the gallery that came installed in my SPH-L720. First, when I wanted to delete a photo, the gallery would allow me to bring up the album in question, and even hit the menu so that I could select one or more photos. This is where it stopped. I was not able to select photos, and therefore could not delete anything. And now, occasionally, when I touch the gallery icon, I get a black page. All of my camera photos are backed up on Google +, but not the photos I've downloaded from elsewhere.

    Okay so, first I don't know what's wrong, and second, is there some way to delete the camera photos entirely without removing the others. I simply want to clean up this app to the point where it functions correctly again. Oh, and how do I deal with "Touch Wiz has stopped??"

    Thanks a bunch people; I know I may be asking too much.
    janice
    06-27-2015 12:52 PM
  2. B. Diddy's Avatar
    Stock Gallery apps usually don't allow you to delete a cloud photo, so if you were viewing a photo from your Google Photos cloud in the stock Gallery, that might be why you can't delete it. Use the Google Photos app to delete cloud photos instead.
    06-28-2015 12:50 AM

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