Been having problems with my Epic 4G locking up or rebooting randomly, have reflashed multiple ROM's, including going back to factory using ODIN repeatedly. Took it to the store, they did a factory refresh, told me it should be good, didn't listen when I said I'd done that before.
Took it back again today, they claim they did a "soft reset", which evidently didn't even wipe my Google account login or any of my preferences, and said they hadn't noticed any problems in the couple of hours they'd had it in the store, but they had the sound turned off so I don't think they'd have noticed a reboot. They said to bring it back if I have problems again - like I have nothing better to do than keep going back to the Sprint store when they've ignored what I've told them twice. And, yes, in the three hours since I picked my phone back up, it's rebooted at least once for no apparent reason.
Took it back again today, they claim they did a "soft reset", which evidently didn't even wipe my Google account login or any of my preferences, and said they hadn't noticed any problems in the couple of hours they'd had it in the store, but they had the sound turned off so I don't think they'd have noticed a reboot. They said to bring it back if I have problems again - like I have nothing better to do than keep going back to the Sprint store when they've ignored what I've told them twice. And, yes, in the three hours since I picked my phone back up, it's rebooted at least once for no apparent reason.