Hey folks,
After hours spent over the phone with "advanced tech support" to somehow improve my speeds of 25kbps download and they finally send me to the store for a possible replacement.
When I get to the store to talk with the repair rep that I know because he's tested my phone 3 times he states the following:
Replacing your phone won't do anything to increase your speeds in the Houston area because Sprints focus is not on 3G anymore. We tested 4 display phones on 3G right inside the store and they all yielded the same crappy results 400+ ping with an avg of 30kbps download. He went on to further tell me that the network vision updates have already taken place in the area but they made no significant impact because at any given time 1k plus users are using the towers. He said the only thing I could do is get LTE and hopefully that has good coverage.
So basically word from the horses mouth is that those of us without an LTE phone is SOL when it comes to getting the service we expect and should have. People like me have over a year left on contract and its impossible to use my phone while getting these sad speeds. As a group how can we come together and fight against Sprint for allowing its network to get so bad? All im asking for is A. Get upgrade price on an LTE phone, B. Sprint makes meaningful improvements in their network, C. Allow me to get out of my contract with no ETF.
After hours spent over the phone with "advanced tech support" to somehow improve my speeds of 25kbps download and they finally send me to the store for a possible replacement.
When I get to the store to talk with the repair rep that I know because he's tested my phone 3 times he states the following:
Replacing your phone won't do anything to increase your speeds in the Houston area because Sprints focus is not on 3G anymore. We tested 4 display phones on 3G right inside the store and they all yielded the same crappy results 400+ ping with an avg of 30kbps download. He went on to further tell me that the network vision updates have already taken place in the area but they made no significant impact because at any given time 1k plus users are using the towers. He said the only thing I could do is get LTE and hopefully that has good coverage.
So basically word from the horses mouth is that those of us without an LTE phone is SOL when it comes to getting the service we expect and should have. People like me have over a year left on contract and its impossible to use my phone while getting these sad speeds. As a group how can we come together and fight against Sprint for allowing its network to get so bad? All im asking for is A. Get upgrade price on an LTE phone, B. Sprint makes meaningful improvements in their network, C. Allow me to get out of my contract with no ETF.
:beer:
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